From R&D to ROI: CGS Immersive Delivers Impact as it Enters its Next Chapter

With deep roots in learning and training, CGS has long been recognized for its expertise in helping people learn, engage, and excel. As workplace needs evolved, however, so did our clients’ challenges.

Increasingly, they began seeking solutions that combined our deep learning methodology with innovative, experiential technologies.

CGS Immersive was born from this intersection of proven expertise and tech innovation, with a clear mission: to rethink how the modern workforce learns.

Our goal in launching CGS Immersive was simple, but ambitious: to explore how immersive technologies like augmented reality (AR), extended reality (XR), and artificial intelligence (AI) could be applied to real-world enterprise challenges. Not just as experiments, but as business tools with impact.

Today, that vision has grown into a full-fledged business and center of excellence that’s helping global enterprises transform how they train, collaborate, and perform. From our award-winning TeamworkAR™ platform to our new AI-powered roleplay platform, Cicero, we’ve moved far beyond experimentation -- and so have our clients who are pioneering the future of work.

We’re honored to work with some of the most esteemed brands in the world, including Medtronic, Toshiba, and McDonalds, delivering measurable impact across industries like healthcare, manufacturing, and retail, solving the kinds of problems that traditional training simply can’t keep up with anymore.

And we’re just getting started.

The challenge: workforce training that can’t keep pace

The reality for many businesses is that traditional training simply isn’t built for today’s pace. Whether it’s skills development, frontline onboarding, or just-in-time technical training, the systems we’ve relied on for decades are often costly, hard to scale, and ineffective at driving long-term retention.

Add to that a rapidly changing landscape -- AI adoption, evolving job roles, shifting expectations around remote and hybrid work — all of which has led to a growing soft skills gap that’s costing the U.S. economy $160B annually.

It’s become clear that companies need new tools to build skills, confidence, and adaptability at scale.

CGS Immersive: captivating tech with real-world impact

At CGS Immersive, we’ve built an ROI-driven portfolio of immersive solutions that blend the power of learning best practices, AI, XR, and real-time data to create on-the-job training experiences that feel real and are measurable and scalable.

Our strategic transformation solutions accelerate time-to-proficiency by 25%, unlock millions in savings, and boost employee engagement. With global reach & expertise across 27+ languages and 40 countries, we deliver tailored solutions for skills development & operational excellence. With TeamworkAR™, employees receive step-by-step guidance directly in their field of view, transforming how they learn on the job. With Cicero, they engage in lifelike AI roleplays designed to sharpen critical communication skills and prepare for the unexpected.

Our clients use these tools to accelerate onboarding, close skills gaps, and reduce time-to-performance, all while igniting innovation across their organizations.

And it’s working.

Just ask global companies like Medtronic, Scoot Airlines, or Gitlab, who are using our enterprise learning solutions to accelerate onboarding, cut training costs, and boost knowledge retention – all while seeing business outcomes like revenue growth, improved safety, and increased customer satisfaction.

And it’s not just our clients saying this – industry analysts are taking notice, too. CGS Immersive has been recognized by the likes of Everest Group, Frost & Sullivan, IDC, and Gartner, and our partnerships with Apple, Google, and Meta position us squarely at the forefront of enterprise-ready innovation.

The next chapter of CGS Immersive unfolds

As we look ahead to what’s ahead for CGS Immersive, we’re doubling down on what works... and raising the bar.

We’re bringing the future of immersive learning to life at our upcoming international technology roadshow -- with stops in London, Washington, D.C., and New Orleans -- as we continue to grow our global footprint and help enterprises build smarter, more agile workforces.

We’re not just imagining the future of work. We’re helping clients train for it – today.

Learn more about how we’re helping organizations solve their biggest workforce challenges at cgsimmersive.com.