Augmented Reality
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How the Pandemic Brought AR to Service Operations
Mar. 28, 2022Technology-enhanced remote service operations offer more benefits than health and safety; they are more efficient, less costly and requires less travel than before.
Carmen Petro -
3 Ways Mixed Reality is Revolutionizing Field Services
Jan. 19, 2022With many predicting that 2022 will be the year that mixed reality (MR) truly comes to life, the Metav
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AR Takes the Sting out of Right to Repair
Dec. 21, 2021Right to Repair is a growing movement that has triggered new regulations and customer interactions in several countries worldwide.
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Top 6 Biggest Challenges to Implementing AR Technology
Oct. 28, 2021Companies are increasingly devoting financial resources to augmented reality (AR) technology.
Jessica Baron -
Top COVID Challenges for Contact Centers in 2021
Sep. 08, 2021To help businesses across all industries succeed in the COVID-19 era, CGS surveyed more than 200 top company leaders and decision makers about how COVID-19 is impacting their call center operations
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Top 5 Use Cases for Augmented Reality (AR) in 2021
Jul. 20, 2021We’ve come a long way since Pokémon Go introduced Augmented Reality (AR) to the general public in 2016.
John Himes