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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
CGS recap

2023: A Look Back

Retail is poised to finish strong in 2023, with optimism heading into the new year. Third-quarter sales were up, and the fourth-quarter holiday shopping season will go out with a bang.

By Daniella Ambrogi December 21, 2023
What is omnichannel Retail

What Is Omnichannel Retail and What Are the Benefits?

Outsourcing

If you've ever found a shoe you liked, only to find the store is missing your size, you might recognize going through a process such as this:

December 20, 2023
Comprehensive Guide to the Fashion Supply Chain Thumbnail

Comprehensive Guide to the Fashion Supply Chain

Fashion is one of the most innovative and ever-changing industries in the world.

By Daniella Ambrogi December 13, 2023
leveraging-ai-in-corporate-learning-and-development

Leveraging AI in Corporate Learning and Development

Learning

The rapid digital revolution and changing technological landscape have inspired businesses to capitalize on innovation and find new ways to boost efficiency.

December 12, 2023
getting-started-with-enterprise-generative-ai

Getting Started With Enterprise Generative AI

Augmented Reality

Did you know over 77% of businesses have implemented artificial intelligence or are considering it?

December 11, 2023
BlueCherry Dec 7 Blog

Apparel Manufacturers Thrive with Digital Transformation: Industry Leaders Share Their DX Journeys

Shop Floor Control / Applications

"Digital Transformation is more than something nice to have," declared Michael Penchansky, VP of Manufacturing Solutions at CGS, "it's essential to meet the evolving needs of today's...

By Daniella Ambrogi December 07, 2023
Comprehensive Guide to Retail Merchandising

Comprehensive Guide to Retail Merchandising

Applications

As a retailer or fashion brand, chances are you frequently seek ways to lure customers to your product line. This is merchandising in action.

By Daniella Ambrogi December 04, 2023
Forbes

As featured on Forbes: Top 3 Customer Experience Outsourcing Trends

Outsourcing

The only way to stay ahead of the curve is to know which way the wind is blowing.

November 16, 2023
Holiday Pop Quiz

Holiday Shopping Pop Quiz

Applications

“Happy holidays!” This greeting will be everywhere from now through the new year. Take our quick quiz to check your readiness to make the right side of Santa’s list!

By Kathleen S.C. Heberger November 16, 2023
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    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
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