Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Future Proofing Fashion Manufacturing
Apparel manufacturers, brands and retailers square off daily with complex challenges.
2023 Here We Go: Let’s Solve Supply Chain Challenges!
The only constant is change. 2023 will be no different.
2022 Year in Review: Fast and Furious Change Drives Digitalization
Digital transformation went from “nice to have” to “necessary for survival” in 2022 as fashion, retail and home goods businesses grappled with supply chain issues, global sourcing pressures...
Enhancing Communication and Collaboration Through PLM
Now, more than ever, to survive and thrive, companies must find ways to collaborate with partners and suppliers.
Getting Smarter with PLM & AI Technology
The marriage between product lifecycle management (PLM) and Artificial intelligence (AI) technology could have profound results for companies in the apparel industry.
Thinking Forward with PLM Technology
For many months during the beginning of the pandemic, the apparel industry was focused on fixing immediate problems: labor and material shortages, a move to remote work, and a plethora of...
Top 5 Skills Needed for Digital Transformation
If you follow the CGS blog, you know that we have often written about the importance of Digital Transformation (DT) in the Fashion and Consumer Goods in
Supply Chain Resiliency: Progress but Still Much to Do
The many supply chain challenges of the past few years have been well documented. Many came due to the pandemic; others have been brewing for much longer.