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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
PLM data

Are You Getting the Most from Your Product Lifecycle Data?

PLM / Applications / ERP

There is always a degree of chance and good fortune at play in the fashion and consumer goods game.

By Kathleen DesMarteau October 06, 2022
BPO blog call center

Financial Services: The Case for Outsourcing Customer Services

Call Center / Outsourcing / Tech Outsourcing

Outsourcing the contact center has been a largely accepted practice for many industries in today’s day and age.

September 30, 2022
Beyond unit price

Successful Supplier Relationships Think Beyond Price-Per-Unit

Applications / Shop Floor Control

Amid today's perfect storm of fluctuating consumer demand, cost inflation, labor shortages, supply chain disruptions and delays, consumer goods brands and retailers must find new ways to meet...

September 29, 2022
BPO blog call center

Servicios financieros: el caso de la externalización del servicio al cliente

Centro de llamadas / Outsourcing / Tech Outsourcing

La externalización del centro de contacto ha sido una práctica ampliamente aceptada por muchas industrias en la actualidad.

September 27, 2022
lessons learned

Resiliency Amid Uncertainty: What Have We Learned?

Applications / Shop Floor Control

Uncertainty is inevitable, and when it comes to the global supply chain, the world is still dealing with many challenges, risks, and wild-card factors.

By Kathleen S.C. Heberger September 22, 2022
Supplier Collaboration

Creating Value with Supplier Collaboration

Applications / Shop Floor Control

Traditionally, the relationship between brands and suppliers has been transactional.

September 15, 2022
Statistic graphic on company presentations using augmented reality

How Augmented Reality Is Reshaping the Sales Process

Augmented Reality

Augmented Reality (AR) technology is an idea that has captured the imaginations of many since its invention in the 1960s.

By Katy Sperry September 08, 2022
CGS and Inspectorio Partner to Transform the Factory Floor. Learn how to easily bring your production and output to the next level.

Inspectorio & CGS Partner to Transform the Factory Floor

Applications / Shop Floor Control

The partnership between Inspectorio and CGS will reshape the way companies interact with their factory floor operations. 

September 08, 2022
Sustainable Fashion

Technology & Sustainability: Beating the Heat & Competing with Supply Chain Technology

Applications

It’s one of the hottest summers on record, and consumers want to know not only how to

September 01, 2022
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    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
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    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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  • Business Process Outsourcing
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