Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
AI in Motion: Transforming the Supply Chain from Planning to Delivery
In this thought leadership piece, Al Sweet, BlueCherry’s functional planning consultant, explores how AI is revolutionizing the supply chain—from trend prediction and inventory planning to...
The Role of Technology in Advancing Sustainable Fashion
In this latest thought leadership piece, BlueCherry ESG Product Manager Chris Jones explores how fashion brands are leveraging technology—from PLM and ERP systems to ESG platforms and Digital...
IoT Unleashed: Is Your Business Ready?
In this thought leadership piece from the CGS IT team, Walter Nirenberg, Global Vice President of IT, BPO, explores how the Internet of Things (IoT) is reshaping industries —from smart homes...
Measuring what matters: defining clear metrics for digital transformation success
Discover how to measure what matters in 2025 with KPIs tied to digital transformation, AI adoption, and operational excellence that drive real impact.
How AI is powering operational excellence in 2025 and beyond
Explore how AI has evolved from experimental to essential, driving operational excellence across enterprises in 2025 and beyond.
Taming the Cloud: A Common-Sense Approach to Cost Control
In this thought leadership piece, Rusty Begaj, VP of Global Architecture and Corporate IT, emphasizes the importance of pairing sophisticated cloud optimization tools with common-sense...
Integrating ESG into Fashion Supply Chains: a Comprehensive Approach
The fashion industry faces growing pressure to move beyond sustainability pledges and integrate Environmental, Social, and Governance (ESG) practices directly into supply chains. With...
Safeguarding Innovation: An Enterprise Guide to AI Security
As AI transforms industries, securing its deployment is more critical than ever. In the attached thought leadership piece, Carlos Lyons, CGS’s SVP and Chief Information Security &...
BlueCherry® 10th Annual Report: State of Supply Chain & Technology
This milestone report marks a decade of tracking the most critical business issues in the retail, fashion, footwear, accessories, and home goods industries.