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Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
30% of survey respondents are aware of the Right to Repair movement

The Right Customer Experience Technology Can Aid Sustainability

Outsourcing / Augmented Reality

The pandemic accelerated several trends that were already under way.

April 15, 2021
Child jumping on comfortable bedding

Delta Children Embraces Operational Change

Applications / ERP

Technology has always been a vital tool for brand and retail organizations looking to maximize the efficiency of their operations.

April 14, 2021
Staff use group virtual reality technology in the office

How Group VR Can Drive Innovation Amid Disruptive Times

Learning / Augmented Reality

In addition to the health and human costs, COVID-19 may have caused more widespread business disruption than anything in our lifetimes.

April 13, 2021
Blood drive blog image

CGS Romania Donates Blood to Save Lives

CGS Cares

In 2019, CGS Romania started its first blood donation campaign at our offices in Bucharest and Brasov. Last year COVID-19 prevented us and many other donors from hosting a drive.

April 09, 2021
Canada Goose blog image

How Canada Goose Thrived in 2020

ERP / Applications / Shop Floor Control
The lifestyle icon used Shop Floor Control to pivot and adapt
April 08, 2021
A fashion designer working on computer PLM

What Is PLM and What Does it Do?

Applications / PLM

The first use of PLM, or PDM as it was once called, was in the aviation and automotive manufacturing industries. It was in these fields that the development of new products first necessitated...

April 08, 2021
Artificial intelligence and machine learning illustration

3 Ways to Leverage AI and Machine Learning for Training

Augmented Reality / Learning

COVID-19 accelerated a need to change learning and development (L&D) programs and processes quickly. Technology has been a lifeline for L&D during the pandemic.

April 07, 2021
Man using augmented reality in manufacturing

AR in Manufacturing Is Our Future, & the Future Is Now

Augmented Reality / Learning

If you work at the C-suite level, in operations or in the technology sector, it can often feel as though you’re falling behind if you don’t invest in every new technology! If so you’re not...

By Dean Phillips, LSME, CC, CL April 05, 2021
Smartphone with digital overlay for learning with augmented reality

Pivoting Your L&D Strategy? Ask Yourself Six Baseline Questions to Evaluate Augmented Reality

Learning / Augmented Reality

COVID-19 forced businesses into deeply uncharted territory that accelerated a need to change learning and development (L&D) programs and processes quickly.

April 01, 2021
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