Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Insight 2024: where innovation and inspiration meet!
2024 marks the 16th year of the INSIGHT conference, our exclusive event for BlueCherry and VisualNext customers.
5 retail tech stories to inspire the fashion industry
Where fashion and technology meet is such an exciting intersection – and there has been so much to talk about in this space in 2024.
Getting Off the Inventory Overstock/Out-of-stock Seesaw
It has always been nearly impossible to predict consumer demand—both in terms of volume and specific products and services. Today, rising interest rates have made shoppers even more...
All Together Now: a strategic approach to supplier relationships is happening, and it’s about time
One of the most interesting statistics from the CGS 2024 report on supply chain trends and techno
Why a Sustainability Strategy Needs a System
We’re a partner of the British Footwear Association (BFA), and we were delighted to make a special appearance on the trade body’s inaugural podcast a few weeks back.
Digital product passports: fresh insights on what it means for fashion retail
Retailers and brands are waking up to that fact one of the biggest disruptions for decades in the fashion supply chain is coming very soon. Sooner than perhaps, they’d prepared for.
Connected ERP: The Power of Getting on the Same Page
The retail supply chain requires resilience and agility, especially for companies in fast-turning product categories such as fashion, footwear, accessories, home furnishings and consumer...
5 Ways Real-time Visibility Improves Efficiency
What makes the perfect ERP for fashion retail?
To answer the question ‘what makes the perfect ERP for fashion retail?’ one first has to understand what fashion retail needs right now.