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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Safeguarding Innovation: An Enterprise Guide to AI Security

Safeguarding Innovation: An Enterprise Guide to AI Security

CGS

As AI transforms industries, securing its deployment is more critical than ever. In the attached thought leadership piece, Carlos Lyons, CGS’s SVP and Chief Information Security &...

By Carlos Lyons, Senior Vice President, Chief Information Security & Compliance Officer, CGS March 19, 2025
report download_email .jpg

BlueCherry® 10th Annual Report: State of Supply Chain & Technology

Applications

This milestone report marks a decade of tracking the most critical business issues in the retail, fashion, footwear, accessories, and home goods industries.

March 12, 2025
woman in front of clothing materials

Unlocking profits: the power of a connected supply chain

Applications / ERP

In today's fast-paced retail world, supply chains aren't just a behind-the-scenes process—it’s a secret weapon for fashion and apparel brands to boost profits.

March 05, 2025
The connected supply chain woman at desk

Time is money: increase supply chain speed and agility with digital transformation

Applications / ERP

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages.

March 03, 2025
BlueCherry_linkedin copy

BlueCherry wins 2024 Just Style Excellence Award: Helping fashion brands overcome supply chain complexities

Applications

The fashion and apparel industry continues to face unprecedented challenges in managing the complexities of global supply chains.

By Paul Magel, President, Application Solutions Division, CGS Inc. January 28, 2025
AI+CX_Campaign_Blog-Home_04

Customers Hate Repeating Themselves. They Shouldn’t Have To.

Outsourcing

If there’s anything a customer hates, it’s when a company disrespects their time. 

January 23, 2025
AI+CX_Campaign_Blog-Home_01

Why 2025 is the year you’ll likely fire your traditional contact center vendor

Outsourcing

If you haven’t implemented the right technologies into your contact center, you’re not the only one bothered.

January 20, 2025
AI+CX_Campaign_Blog-Home_03

How to personalize customer experience with insights throughout the customer journey

Outsourcing

Have you ever tried to walk in your customer’s shoes? 

January 16, 2025
AI+CX_Campaign_Blog-Home_02

How an AI Copilot Turns Contact Center Reps into Super Agents

Outsourcing

Is there such a thing as the perfect call center agent? 

January 14, 2025
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    • EDI
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    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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