Want the highlights from the 2025 L&D Playbook at a glance? This easy-to-scan infographic breaks down the top seven trends reshaping
The future of operational excellence is here... but are you ready? The "Operational excellence 2025" report reveals the 10 critical
The right BPO partner can redefine your customer experience. Learn what to look for in our 2025 guide. DOWNLOAD
To explore how to transform your supply chain for speed, flexibility, and profitability, DOWNLOAD our new BlueCherry® eBook, The Connected
If you haven’t figured it out yet, the name of the game is change specifically, embracing change as it happens. That’s why your ability to
To gauge consumers’ current sentiment around sustainable products and brand sustainability practices, we surveyed more than 1,000 U.S.
It’s been a long couple of years. Enterprises and societies
From our survey of 264 learning and development (L&D) professionals,
For the seventh year, CGS surveyed nearly 200 business leaders and decision makers representing IT, operations, finance and customer
As if business conditions haven’t been challenging enough over the past 18-plus months, employers are now contending with record-high quit
We surveyed 500+ consumers on their knowledge of the Right to Repair movement and their views on promoting environmental sustainability.
Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how
