7 Best Practices for Your Omnichannel Customer Experience
Ninety-eight percent of consumers switch between multiple devices and channels t
Top 5 Use Cases for Augmented Reality (AR) in 2021
We’ve come a long way since Pokémon Go introduced Augmented Reality (AR) to the general public in 2016.
Top Technologies to Train Contact Center Agents
The most productive and efficient contact centers—those that protect your brand and act as an extension of your staff—start with the best training.
Training and Development for the Next Normal
Training staff for this next normal will look different.
Boosting Supply Chain Visibility and Agility
Building Resiliency with Continuous Training of Soft Skills
The past 18 months created a level of disruption, crisis, feelings of isolation, anxiety and trauma rarely experienced by one nation, let alone the world.
Are You Asking Too Much from Your Customers?
Star Garment Advances Manufacturing Productivity and Efficiency with CGS
Star Garment Group is no stranger to problem solving and transformation.
Giving Employees the Training and Tools to Succeed in the Next Normal
The past year has created anxiety and trauma on a scale unseen for a century across personal and professional lives. Yet companies and employees have found a way to make it work.