Private Label is a Winning Strategy for Retail Success
What do Alfani, INC, Amazon Essentials, Cat & Jack, Halogen, and Universal Thread have in common? They are all exclusive apparel and fashion brands from major retailers such as Amazon,...
A Guide to Digital Change Management for L&D
As enterprise leaders charged with driving our teams into the future, whether operationally or culturally, we need new tools to keep up with digital transformation. How is L&D meeting...
Why Should You Provide Customer Service in Spanish? (Part 1)
The US Spanish-speaking population is growing, increasing in its purchasing power and becoming more demanding. Is your company currently doing all it can to serve your Spanish speaking...
5 Reasons to Choose Chile for BPO (Part 2)
Why is Chile such a great choice for BPO when you need a Spanish-speaking, nearshore solution? We discuss the reasons in this article which is part of our 3-part series: BPO in Chile.
Why Soft Skills are the Number One Priority for Learning and Development
As we become a knowledge-based global economy, employers are looking for soft skills to stay competitive. Read how organizations can build (and maintain) strong soft skills.
How to Meet Your Business Objectives by Serving Spanish Speaking Markets (Part 3)
There is no set-in-stone rule as to when a company should resort to BPO. Every business is distinct, has different organizational structures and will handle processes differently.
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How Big Data is Impacting the Fashion Industry
More and more, the fashion world is embracing the digital age. Indeed, one need look no further than Dolce & Gabbana’s Fall/Winter 2018 fashion show, where drones replaced humans on the...
Address KPIs in Healthcare & Health Insurance With BPO
Changes in the healthcare and health insurance industry mean CFOs are tasked with understanding how costs can be better managed through improved care strategies, including BPO strategies....
Three Ways to Boost Supply Chain Agility with PLM and ERP
How can fashion brands and retailers meet customer demands for on-trend products, available immediately and at the best price? The answer is by finding greater efficiency in your supply chain...