Customer experience (or CX, for short) is a relatively new concept, but it’s become one of, if not the, key focus for many businesses over the last few years. It’s a major undertaking – one...

A 2019 study by ATD found that traditional lecture-based training has an average knowledge retention rate of just 5%. That's a lot of time and resources wasted!

As new AI powered tools hit the mainstream, HR departments are seeing an increased datafication of work. Data now supports everything from improving performance to informing decisions.

The pressure never really lets up in the fast-paced world of fashion and consumer goods.