Moving Your ERP to the Cloud – Now the Path of Least Resistance
Executives understand the benefits of moving ERP and other business management applications to the cloud, but one unexpected benefit is revitalized innovation.
IT Downtime: How to Calculate the Costs and Control the Risks
Is server downtime costing your business millions in lost revenue? Calculate your IT downtime costs and learn how RMM can help to control outages.
What is Apparel Lean Manufacturing? How New Tech Can Streamline Your Garment Business
Apparel Lean manufacturing, also referred to as lean production, is a systematic approach to achieving highly efficient garment or apparel factory production through the elimination of waste...
The Value of Interaction: How to Humanize Your Gamification or Digital Learning Strategy
When it comes to L&D, find out where eLearning alone misses the mark and see how building culture and learning strategies that include strong human interaction can positively impact...
Move Over Millennials: Why Brands Need to Care About Generation Z
Generation Z is rapidly overtaking the millennial generation as the most valuable group for brands and marketers to target. Learn their key characteristics and the best way to engage them....
Quality Customer Care or Cutting Costs: Why Not Both?
Can you provide top-notch customer service without breaking the bank? It might be easier than you think. Find out how to increase quality care without increasing costs.
How Retailers Use Social Media to Predict Consumer Demand
Social media data can be used to anticipate and predict consume demand, enabling retailers to optimize and streamline their buying processes while strengthening relationships with customers...
The 5 Most Epic Customer Service Fails of All Time
In the age of customer-centricity, the idea of a customer service snafu going viral is nothing short of a nightmare scenario. Here are five epic customer service fails that we can all learn...
7 Key Traits of an Effective IT Leader
How to become a successful and effective IT leader that uses technology to strategically grow the business in the age of digital and customer experience.