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Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Scalable SaaS

Changing the Immersive Model: From DIY to a Scalable SaaS approach

Augmented Reality / Learning

Not so long ago, companies had to either develop their own software or purchase expensive commercial licenses without knowing if the solution would be easy to implement, gain user adoption,...

September 12, 2023
ESG and CGS

ESG and Supplier Network Modeling

Applications
Part 1: ESG and Supplier Network Modeling
By Kathleen S.C. Heberger September 07, 2023
4 Ways Gen AI thumbnail

4 Ways to Pair Generative AI and XR for Soft Skills Training

Augmented Reality

Businesses that properly combine emerging technologies realize a force multiplier. The end result is tangible business value: improved scalability, greater efficiency, and better outcomes....

September 06, 2023
ILaas 4 Challenges

How to Overcome the Top 4 Challenges to Enterprise XR

Augmented Reality

Extended reality (XR) technologies, augmented reality (AR), and virtual reality (VR) have enormous potential for driving

September 05, 2023
Choosing the right screen printing management software

Choosing the Right Screen-Printing Management Software

Applications

Screen-printing is the process of transferring a design onto a screen using one color at a time. It can create exciting, memorable graphics on items like bags or shirts.

By Daniella Ambrogi August 28, 2023

How Retail Analytics Is Changing the Industry

Applications / ERP

Data analytics in the retail industry is changing how businesses operate.

By Daniella Ambrogi August 28, 2023
The Evolution of Manufacturing Jobs

The Evolution of Manufacturing Jobs: Visibility and Connectivity Become Essential

Shop Floor Control / Applications

Take a look around any factory – these are no longer your parents’ manufacturing jobs.

By Michael Penchansky, V.P. of Global Business Development & Manufacturing Solutions, CGS, Inc. August 02, 2023
Amazon Prime Day

Another Prime Day Past, What Next?

ERP / Applications

Amazon Prime Day 2023 provided another great retail barometer reading, especially given that this year, more retailers jumped on the bandwagon with their own big promotions.

By Kathleen S.C. Heberger July 27, 2023
Unleashing Efficiency and Agility

Part 3: Unleashing Efficiency and Agility Delving Deeper: ERP-PLM Integration for Fashion Design-to-Sourcing

ERP / Applications

Efficiency and agility are major advantages in the fashion industry, right alongside competitive cost, good quality and on-trend styles.

By Kathleen S.C. Heberger July 20, 2023
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