Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
What Is Digital Transformation? Why Is it Necessary?
The technological landscape is in a constant of flux, and an increasing number of businesses are embarking on digital transformation journeys each year.
How Businesses Create Value with Extended Reality
Businesses that invest in extended reality (XR) technologies like augmented reality (AR) and virtual reality (VR) are creating va
Forbes Features CGS Expert’s Take on Chain-of-Custody Challenges, ESG
Forbes has published an article by CGS Vice President of Strategic Accounts Mark Burstein entitled “
6 Steps to Successfully Pilot an Enterprise Extended Reality Program
Getting started with new technology doesn’t have to be complicated.
Looking at the Future of Extended Reality: what current trends tell us about what to expect
Let’s start with the facts.
Western Hemisphere Manufacturers Share Challenges, Opportunities and Solutions
Understanding the Fashion Supply Chain: Insights from 350 Professionals
With today’s ever-evolving market demands and challenging supply landscape, it is essential for companies to have clear visibility into their supply chain in order to stay competitive and...
4 Reasons to Invest in Your Business Now
Supply chain partnerships improved in 2022 as traditional buyer-seller relationships gave way to greater communication, collaboration, information sharing and mutual respect.
Chaos Requires Focus on Productivity in 2023
Before the pandemic, many fashion and consumer goods sellers targeted most of their improvement initiatives on engaging consumers – think ecommerce, experiential retail, and product...