Skip to main content
  • Contact Us
  • Blog
  • Careers
  • +1 (212) 408-3800
Select Language
CGS
  • Home
  • Products
    • BlueCherry Suite Supply Chain Management
      • Enterprise Resource Planning (ERP)
      • Product Lifecycle Management (PLM)
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
      • FAQs
      • United Kingdom Retailers
    • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • Cicero
      • AR for Learning
    • Business Process Outsourcing
      • Help Desk
      • Technical Support
      • Customer Support
      • Telesales & Telemarketing
      • Back Office Support
      • Finance & Accounting
      • AR for Field Services
      • AR for Customer Service
      • Outsourcing FAQ
    • IT Managed Services
      • IT Infrastructure
      • End-user Support
      • Application Support
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality (NEW!)
      • AR for Field Services
      • AR for Customer Service
      • AR for Learning
    • Channel Partner Enablement
  • Solutions
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Technology & Telecom
      • Uniform Industry
    • By Role
      • Finance
      • Human Capital
      • Information Technology
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Business Need
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Careers
    • Corporate Social Responsibility
    • CGS Expert Videos
    • Partners
    • Corporate News
  • Resources
    • General Resources
    • Case Studies
    • Reports & ebooks
    • Fashion Retail Supply Chain
    • Enterprise Learning
    • Contact Center Support & Outsourcing
    • Channel Partner Enablement
    • Augmented Reality
  • Home
  • Products
    • Supply Chain Management
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • AR for Learning
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
      • AR for Field Services
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality NEW!
      • AR for Field Services
      • AR for Learning
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
    • Augmented Reality
  • Contact Us
  • Careers
Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Champagne and glasses New Year's celebration

Top 5 Business Process Outsourcing Posts from 2021

Call Center / Outsourcing

The past year has been chockful of changes, challenges and opportunities for business process outsourcing (BPO) and customer/technical support.

December 23, 2021
Illustration of champagne fireworks and new year's celebrations

Top 5 Enterprise Learning Blogs for 2021

Learning

The past year has been another one of great changes, challenges and opportunities.

December 22, 2021
Jacket designed in 3D program

How Next-Generation PLM Will Support the Acceleration of 3D in Fashion

Applications / PLM

During the darkest days of the pandemic, digital design and development became the only game in town.

December 21, 2021
Smartphone with cracked screen right to repair

AR Takes the Sting out of Right to Repair

Augmented Reality / Call Center

Right to Repair is a growing movement that has triggered new regulations and customer interactions in several countries worldwide.

December 21, 2021
Illustration of lightbulbs ideas crowdsourcing concept

Is It Time to Rethink Your Employee Learning Program?

Learning

How to rethink employee L&D to reach today’s learners and who expects personalized learning delivered quickly, efficiently and seamlessly

By Seon Barbera December 17, 2021
Hand drops a broken smartphone into an e-waste bin

5 Benefits for Manufacturers Adopting Right to Repair

Outsourcing / Call Center

At one time or another, we’ve all purchased an appliance or device that stopped working or didn’t work correctly.

December 15, 2021
Fashion runway with technology symbols

How Vendor Selection Shifts in a Post-Pandemic Future

Applications / Shop Floor Control / ERP / PLM

Amid all the changes that apparel and soft goods have gone through the past two years, see how the vendor selection process will change and how technology can support the next normal.

December 15, 2021
Colorful blue jeans forming a recycle symbol

4 Pathways to Build Your Sustainability Value Proposition

Applications / Sustainability in Fashion / Shop Floor Control

Consumers are seeking out eco-sustainable, socially conscious brands.

By by Kathleen DesMarteau December 09, 2021
Businessperson working a Jenga tower business risk metaphor

Why Learning Is Key to New Revenue and Managing Risk

Learning

L&D has the potential to drive future revenue streams while mitigating risk, which is the ultimate one-two punch for business leaders and stakeholders.

December 07, 2021
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • BlueCherry Suite Supply Chain Management
    • Enterprise Resource Planning (ERP)
    • Product Lifecycle Management (PLM)
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office Support
    • Finance & Accounting
    • AR for Field Services
    • AR for Customer Service
    • Outsourcing FAQ
  • IT Managed Services
    • IT Infrastructure
    • End-user Support
    • Application Support
  • Learning
    • eLearning
    • Blended Learning Solutions
    • Instructor Led Training
    • Learning Consulting Service
    • Learning Talent Solutions
    • AR for Learning
    • Cicero
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Resources
    • Corporate Social Responsibility
    • Careers
CGS 2025, All Rights Reserved
  • Career
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy