Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Futureproof Your Fashion Business
The post-pandemic world is taking shape and it’s becoming clear which of the deep changes brought about or accelerated by COVID-19 are going to last beyond 2021.
4 Ways Right to Repair and Sustainability Make a Powerful Partnership
Also called Fair Repair, repair.org defines Right to Repair (R2R) as: “You bought it, you should own it.
Riding the Momentum of Onshoring / Nearshoring with Technology
As we continue to work through and plan for beyond COVID-19, “Riding the Momentum” was an apropos theme for the Sewn Products Equipment & Suppliers of the Americas (SPESA) annual...
8 Step to Implementing PLM Software for Fashion
At its core, product lifecycle management (PLM) software is a tool that manages the lifecycle of a product: from its conception to development to dissemination.
Going Global? Time to Leverage New L&D Technologies
Businesses grow when employees do. It’s no surprise, then, that learning and development (L&D) programs have become a critical component of staying competitive in a global marketplace....
Agile Manufacturing Takes Center Stage
Agile manufacturing, including the ability to quickly adapt to changing retail realities, is a front-and-center priority for many fashion, apparel and footwear retailers, brands,...
How Mentors Can Prepare Your Future Workforce
Organizations realize that motivated and happy employees are the key to winning the invaluable
How Next-Gen PLM Can Blunt the Impact of Supply Chain Disruption
Fashion is facing supply chain disruption on an unprecedented scale.
11 Business Leaders To Meet When Planning Learning Strategy
L&D leaders must “pull up a chair” with the C-suite and build trust and earn a seat as a true business partner. Do you know who those key leaders are?