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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Two fashion designers work on computer

Futureproof Your Fashion Business

Applications / PLM

The post-pandemic world is taking shape and it’s becoming clear which of the deep changes brought about or accelerated by COVID-19 are going to last beyond 2021.

December 03, 2021
A child holds a globe in a big landfill

4 Ways Right to Repair and Sustainability Make a Powerful Partnership

Outsourcing

Also called Fair Repair, repair.org defines Right to Repair (R2R) as: “You bought it, you should own it.

November 30, 2021
Illustration of North and South America using colorful dots

Riding the Momentum of Onshoring / Nearshoring with Technology

Applications / Shop Floor Control

As we continue to work through and plan for beyond COVID-19, “Riding the Momentum” was an apropos theme for the Sewn Products Equipment & Suppliers of the Americas (SPESA) annual...

By by Devin Steele November 23, 2021
Apparel lifecycle from design to shop illustration

8 Step to Implementing PLM Software for Fashion

Applications / PLM

At its core, product lifecycle management (PLM) software is a tool that manages the lifecycle of a product: from its conception to development to dissemination.

November 18, 2021
Globe with interconnecting lines of communication or travel

Going Global? Time to Leverage New L&D Technologies

Learning

Businesses grow when employees do. It’s no surprise, then, that learning and development (L&D) programs have become a critical component of staying competitive in a global marketplace....

By CGS Learning Team November 17, 2021
Fashionable woman bending over backwards

Agile Manufacturing Takes Center Stage

Applications / ERP / PLM / Shop Floor Control

Agile manufacturing, including the ability to quickly adapt to changing retail realities, is a front-and-center priority for many fashion, apparel and footwear retailers, brands,...

November 10, 2021
Woman in headset working in VR AR technology

How Mentors Can Prepare Your Future Workforce

Learning

Organizations realize that motivated and happy employees are the key to winning the invaluable

By CGS Learning Team November 09, 2021
Global supply chain image with jets, ships and trucks

How Next-Gen PLM Can Blunt the Impact of Supply Chain Disruption

Applications / PLM

Fashion is facing supply chain disruption on an unprecedented scale.

November 04, 2021
Holding lighted bulb innovation strategy

11 Business Leaders To Meet When Planning Learning Strategy

Learning

L&D leaders must “pull up a chair” with the C-suite and build trust and earn a seat as a true business partner. Do you know who those key leaders are?

November 03, 2021
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    • EDI
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    • eCommerce Integration
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    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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