Skip to main content
  • Contact Us
  • Blog
  • Careers
  • +1 (212) 408-3800
Select Language
CGS
  • Home
  • Products
    • BlueCherry Suite Supply Chain Management
      • Enterprise Resource Planning (ERP)
      • Product Lifecycle Management (PLM)
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
      • FAQs
      • United Kingdom Retailers
    • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • Cicero
      • AR for Learning
    • Business Process Outsourcing
      • Help Desk
      • Technical Support
      • Customer Support
      • Telesales & Telemarketing
      • Back Office Support
      • Finance & Accounting
      • AR for Field Services
      • AR for Customer Service
      • Outsourcing FAQ
    • IT Managed Services
      • IT Infrastructure
      • End-user Support
      • Application Support
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality (NEW!)
      • AR for Field Services
      • AR for Customer Service
      • AR for Learning
    • Channel Partner Enablement
  • Solutions
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Technology & Telecom
      • Uniform Industry
    • By Role
      • Finance
      • Human Capital
      • Information Technology
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Business Need
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Careers
    • Corporate Social Responsibility
    • CGS Expert Videos
    • Partners
    • Corporate News
  • Resources
    • General Resources
    • Case Studies
    • Reports & ebooks
    • Fashion Retail Supply Chain
    • Enterprise Learning
    • Contact Center Support & Outsourcing
    • Channel Partner Enablement
    • Augmented Reality
  • Home
  • Products
    • Supply Chain Management
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • AR for Learning
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
      • AR for Field Services
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality NEW!
      • AR for Field Services
      • AR for Learning
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
    • Augmented Reality
  • Contact Us
  • Careers
Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Industrial Engineering for Apparel Manufacturing article

Industrial Engineering for Apparel Professionals

Shop Floor Control / Applications

CGS employee Prasanta Sarkar has written a book on industrial engineering (IE) for apparel industry professionals.

May 19, 2021
Made in America tag inside a garment

How Technology Enables Made in America and Nearshore Production

Applications / ERP / PLM

During the COVID-19 pandemic, when the world turned virtual in many respects, everything seemed to change . . . or at least accelerate.

By Devin Steele May 13, 2021
Augmented reality in customer support image

Streamline Support and Save Resources with Augmented Reality

Augmented Reality / Outsourcing / Call Center

The pandemic has accelerated and compressed companies’ and workers’ adoption of trends and technology that were already well underway.

May 11, 2021
The future supply chain is fully connected image

The Future of the Fashion Supply Chain Is Fully Connected

Applications / ERP

While many fashion retailers and brands had initially expected to digitize their supply chains over a five- to 10-year period, the COVID-19 pandemic accelerated these timelines for many...

May 06, 2021
Reskilling the workforce image

Reskilling the Workforce for the Next Normal

Learning

Learning leaders and their departments serve multiple customers, but often their top two are the business (i.e., the senior team driving it at the top) and the employee base.

May 04, 2021
BlueCherry Shop Floor Control on tablet and laptop

Advanced Analytics Take Shop Floor Control to the Next Level

Shop Floor Control / ERP

Do you need greater visibility into your manufacturing operations? Wish you could turn all that production data into actionable advice?

April 29, 2021
Massive Open Online Course illustration

Addressing Talent and Skills Gaps with MicroMasters

Learning

The pandemic has forever altered how we live and work, but it is still unclear how many of the changes will become permanent fixtures of our lives.

April 28, 2021
Man on smartphone to repair his television

Right to Repair and AR Benefit Consumers, Companies

Augmented Reality / Call Center

A recent BCG survey revealed almost 95 percent of consumers believed their personal actions could

April 27, 2021
Text-based learning image

Try Text-based Learning in Times of Change

Learning

Technology has been a lifeline for many organizations and employees over the past year, and L&D is no different.

April 22, 2021
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • BlueCherry Suite Supply Chain Management
    • Enterprise Resource Planning (ERP)
    • Product Lifecycle Management (PLM)
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office Support
    • Finance & Accounting
    • AR for Field Services
    • AR for Customer Service
    • Outsourcing FAQ
  • IT Managed Services
    • IT Infrastructure
    • End-user Support
    • Application Support
  • Learning
    • eLearning
    • Blended Learning Solutions
    • Instructor Led Training
    • Learning Consulting Service
    • Learning Talent Solutions
    • AR for Learning
    • Cicero
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Resources
    • Corporate Social Responsibility
    • Careers
CGS 2025, All Rights Reserved
  • Career
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy