Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Reskilling, Upskilling, and Workplace Learning for Industry 4.0
Technological innovation and labor displacement have a long and storied history.
How to Successfully Scale Enterprise Learning Through Vendor Selection
For an enterprise-level business to survive through the COVID19 pandemic (and to thrive) Human Resources and Training and Development need to put their weight into upskilling wise
The Changing Technology Landscape of Medical Education and Communication
The world is entering a new era of medicine, one that challenges the very physical barriers that divide us.
How Augmented Reality & Immersive Tech Will Transform Future Manufacturing
The future of manufacturing is about more than smart, interconnected machines.
Immersive Reality Can Close the Training Gap Among Remote and Deskless Personnel
High-quality professional training can be difficult to obtain if you’re working far from a traditional physical office.
The Impact of Augmented Reality in Healthcare
Augmented reality (AR) is gaining prominence in a wide range of areas.
5 Benefits from Including Outsourcing in Your Pandemic Survival Strategy
The pandemic is a global black swan event.