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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Post-Covid-19 era concept of rebuilding

Massive Change Refocuses L&D Strategies

Learning
L&D imitates Business or Business imitates L&D
By Jessica Farquhar Campbell September 17, 2020
reskilling

Reskilling, Upskilling, and Workplace Learning for Industry 4.0

Learning

Technological innovation and labor displacement have a long and storied history.

By John Himes September 03, 2020
distance learning via computer

How to Successfully Scale Enterprise Learning Through Vendor Selection

Learning / Outsourcing

For an enterprise-level business to survive through the COVID19 pandemic (and to thrive) Human Resources and Training and Development need to put their weight into upskilling wise

September 02, 2020
medical professionals using VR headset to examine human brain

The Changing Technology Landscape of Medical Education and Communication

Learning

The world is entering a new era of medicine, one that challenges the very physical barriers that divide us.

September 01, 2020
Engineer check and control welding robotics automatic arms machine in intelligent factory automotive industrial with monitoring system software.

How Augmented Reality & Immersive Tech Will Transform Future Manufacturing

Learning / Augmented Reality

The future of manufacturing is about more than smart, interconnected machines.

By John Himes August 25, 2020
Engineer hand using tablet with machine real time monitoring system software

Immersive Reality Can Close the Training Gap Among Remote and Deskless Personnel

Outsourcing / Augmented Reality / Learning

High-quality professional training can be difficult to obtain if you’re working far from a traditional physical office.

By James Kobielus August 24, 2020
Augmented Reality in Healthcare

The Impact of Augmented Reality in Healthcare

Outsourcing / Augmented Reality

Augmented reality (AR) is gaining prominence in a wide range of areas.

August 20, 2020
Outsourcing strategy for pandemics

5 Benefits from Including Outsourcing in Your Pandemic Survival Strategy

Outsourcing

The pandemic is a global black swan event.

August 19, 2020
Augmented reality for financial services

5 Augmented Reality Use Cases in the Workplace for Financial Services

Learning / Augmented Reality
Augmented reality (AR) is emerging as a key technology shaping the workplace for financial services - now, and in the future.
August 18, 2020
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    • United Kingdom Retailers
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