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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
Close-up of sewing machine with seamstress in background

Shop Floor Control, CSR and Sustainability

Shop Floor Control / ERP
Shop Floor Control and the Circular Economy
February 04, 2021
CGS staff Romania pose for photos

CGS Romania Helps Others During a Challenging Year

CGS Cares

The past year was challenging on many levels. The global pandemic has changed how we work, how we socialize and how we function overall.

By Mira Stanescu February 02, 2021
Positive customer experience CX smiley face good rating

Balancing CX, Security and Costs Are Top Goals for 2021

Outsourcing / Call Center
Top 5 business goals for call center providers for 2021
February 01, 2021
BPO provider needs for 2021, call center and security

BPO Provider "must-haves" for 2021

Outsourcing
Enhanced security and tech capabilities top the list for COVID impacted clients
January 28, 2021
Scientist with Virtual Reality Headset interacts with holographic interface

14 FAQs: A Beginner’s Guide to Evaluating AR, MR, and VR Solutions for Enterprise Workplaces

Augmented Reality / Learning

Between the challenges of remote work introduced by the pandemic and the accelerating technological progress that’s affecting every facet of the economy, businesses are looking towards...

By John Himes January 13, 2021

Four Use Cases for Augmented Reality in Medical Education

Augmented Reality / Learning

 

 

January 12, 2021
Hand holding tablet with AR maintenance application

AR Technology Helps Organizations Recover From COVID

Augmented Reality / Outsourcing

The COVID-19 pandemic created massive challenges for both individuals and organizations alike.

By John Himes January 07, 2021
Using Augmented Reality to Digitally Transform Frontline Support in the Post-COVID Era

Using Augmented Reality to Digitally Transform Frontline Support in the Post-COVID Era

Augmented Reality / Outsourcing

While there are promising signs of an end to the COVID-19 pandemic, the scale of business implications show no signs of waning as we turn the corner into 2021.

By James Kobielus December 23, 2020
Paul Magel speaks about the future of apparel and fashion on the Retail Revolution podcast

Podcast: Conversation with Paul Magel

Applications / ERP / PLM

Paul Magel, president of Business Applications division, recently discussed a range of topics related to how fashion businesses can leverage technology to create supply chain visibility and...

December 16, 2020
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    • United Kingdom Retailers
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