Skip to main content
  • Contact Us
  • Blog
  • Careers
  • +1 (212) 408-3800
Select Language
CGS
  • Home
  • Products
    • BlueCherry Suite Supply Chain Management
      • Enterprise Resource Planning (ERP)
      • Product Lifecycle Management (PLM)
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
      • FAQs
      • United Kingdom Retailers
    • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • Cicero
      • AR for Learning
    • Business Process Outsourcing
      • Help Desk
      • Technical Support
      • Customer Support
      • Telesales & Telemarketing
      • Back Office Support
      • Finance & Accounting
      • AR for Field Services
      • AR for Customer Service
      • Outsourcing FAQ
    • IT Managed Services
      • IT Infrastructure
      • End-user Support
      • Application Support
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality (NEW!)
      • AR for Field Services
      • AR for Customer Service
      • AR for Learning
    • Channel Partner Enablement
  • Solutions
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Technology & Telecom
      • Uniform Industry
    • By Role
      • Finance
      • Human Capital
      • Information Technology
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Business Need
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Careers
    • Corporate Social Responsibility
    • CGS Expert Videos
    • Partners
    • Corporate News
  • Resources
    • General Resources
    • Case Studies
    • Reports & ebooks
    • Fashion Retail Supply Chain
    • Enterprise Learning
    • Contact Center Support & Outsourcing
    • Channel Partner Enablement
    • Augmented Reality
  • Home
  • Products
    • Supply Chain Management
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • AR for Learning
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
      • AR for Field Services
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality NEW!
      • AR for Field Services
      • AR for Learning
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
    • Augmented Reality
  • Contact Us
  • Careers
Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Customer Service and Data Privacy

Customer Service and Data Privacy

Outsourcing

Will the global pandemic change the way consumers feel about data privacy?

Privacy confusion

June 08, 2020
VUCA, managing volatility, uncertainty, complexity and ambiguity

Managing VUCA: How Ready Are You?

Learning

Experts tell us Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) is the new normal. How can you prepare for the future when you don't know what's coming?

May 28, 2020
Customer Service Demands in light of Covid-19

How to Meet Customer Service Demands in light of Covid-19

Outsourcing / Call Center

The coronavirus pandemic is having far-reaching effects, not just today but well into the foreseeable future. “This is actually a fundamental reset. It’s not just an economic event.

May 27, 2020
How to Prepare Your Supply Chain for e-Commerce Growth

How to Prepare Your Supply Chain for e-Commerce Growth

Applications

While so many variables are in flux right now, one thing is for certain: e-commerce sales continue to grow.

By Tommy See May 26, 2020
Expand collaboration capabilities in PLM to accelerate retail growth

Expand collaboration capabilities in PLM to accelerate retail growth

PLM / Applications

For too long the full promise of digitized PLM solutions has been under-realized by all but a few brands and retailers.

By Theo Rose, Principal at Applied Retail Transformation May 15, 2020
Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing / Call Center
For Health Providers and Medical Device Companies During Covid-19 and Beyond
April 23, 2020
A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

Learning / Outsourcing / Call Center

The COVID-19 pandemic is not only a major health crisis, it’s also an economic one.

April 22, 2020
the optimization of supply chain operations

Three Strategies to Mitigate Supply Chain Risk

Applications / ERP / PLM

For two decades, the optimization of supply chain operations has rightly been viewed as essential for the retail and manufacturing industries.

By Tommy See April 21, 2020
How to use technology for remote work (AR, Social, Mobile,  		Video)

5 Ways to Get the Most Out of Technology for Remote Work

Learning / Outsourcing

How to use technology for remote work (AR, Social, Mobile, Video)  

By Maria Umbsaar April 20, 2020
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • BlueCherry Suite Supply Chain Management
    • Enterprise Resource Planning (ERP)
    • Product Lifecycle Management (PLM)
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office Support
    • Finance & Accounting
    • AR for Field Services
    • AR for Customer Service
    • Outsourcing FAQ
  • IT Managed Services
    • IT Infrastructure
    • End-user Support
    • Application Support
  • Learning
    • eLearning
    • Blended Learning Solutions
    • Instructor Led Training
    • Learning Consulting Service
    • Learning Talent Solutions
    • AR for Learning
    • Cicero
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Resources
    • Corporate Social Responsibility
    • Careers
CGS 2025, All Rights Reserved
  • Career
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy