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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Customer Service Demands in light of Covid-19

How to Meet Customer Service Demands in light of Covid-19

Outsourcing / Call Center

The coronavirus pandemic is having far-reaching effects, not just today but well into the foreseeable future. “This is actually a fundamental reset. It’s not just an economic event.

May 27, 2020
How to Prepare Your Supply Chain for e-Commerce Growth

How to Prepare Your Supply Chain for e-Commerce Growth

Applications

While so many variables are in flux right now, one thing is for certain: e-commerce sales continue to grow.

By Tommy See May 26, 2020
Expand collaboration capabilities in PLM to accelerate retail growth

Expand collaboration capabilities in PLM to accelerate retail growth

PLM / Applications

For too long the full promise of digitized PLM solutions has been under-realized by all but a few brands and retailers.

By Theo Rose, Principal at Applied Retail Transformation May 15, 2020
Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing / Call Center
For Health Providers and Medical Device Companies During Covid-19 and Beyond
April 23, 2020
A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

Learning / Outsourcing / Call Center

The COVID-19 pandemic is not only a major health crisis, it’s also an economic one.

April 22, 2020
the optimization of supply chain operations

Three Strategies to Mitigate Supply Chain Risk

Applications / ERP / PLM

For two decades, the optimization of supply chain operations has rightly been viewed as essential for the retail and manufacturing industries.

By Tommy See April 21, 2020
How to use technology for remote work (AR, Social, Mobile, Video)

5 Ways to Get the Most Out of Technology for Remote Work

Learning / Outsourcing

How to use technology for remote work (AR, Social, Mobile, Video)  

By Maria Umbsaar April 20, 2020
Providing technicians with remote, live guidance and support keeps them productivity and safe.

Adapting to COVID-19 with Augmented Reality Solutions

Outsourcing
Field service operations are essential to business
April 15, 2020
Digital Wholesale Activities During a Market Disruption

How to Accelerate Your Digital Wholesale Activities During a Market Disruption

Applications

Even amid today’s retail market disruptions, right now, there are wholesale buyers out there looking for new products and sellers with compelling collections seeking buyers.

By Ross West, CGS Vice President, eCommerce Solutions April 14, 2020
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    • EDI
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    • United Kingdom Retailers
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    • 365 for Retail
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