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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
2020 Workplace Trends in Learning and Development

Q&A with Lori Niles Hoffman: Bridging the Widening Skill Gap with Learning & Development

Learning

The future brings new and complex consumer demands. Fulfilling these demands requires a broader set of skills and abilities in the workforce.

January 13, 2020
Professional Development Portal

3 Tips for Taking Your Professional Development Portal to the Next Level

Learning
Why a Professional Development Portal is Critical for a Corporate L&D Program
By Jon Green January 06, 2020
top five fashion apparel supply chain blogs 2019

Top 5 Most Popular Fashion & Apparel Supply Chain Posts From 2019

Applications / CGS / Sustainability in Fashion / ERP / PLM

As the year draws to a close, here are the top five most popular fashion and apparel blog posts from 2019.

December 30, 2019
top five customer service blogs of 2019

The Top 5 Most Popular Customer Service/BPO Posts from 2019

Outsourcing / Tech Outsourcing / CGS

As the year comes to a close, we’ve compiled a list of the top 5 most popular BPO blog posts from 2019.

December 30, 2019
cgs corporate social responsibility csr volunteering

CGS Romania Celebrates a Year of Philanthropy

CGS Cares / CGS

In celebration of a successful year of philanthropy, we're highlighting some of our CGS Cares events in Romania from 2019.

By Charnell Heaven-Spence December 23, 2019
south africa outsourcing offshoring destination

4 Reasons Why South Africa is an Ideal Offshore Outsourcing Destination

Outsourcing / Call Center / Tech Outsourcing

 Here are four reasons why any company contemplating outsourcing should take a serious look at South Africa as their next offshore outsourcing destination of choice.

By Samir Alam December 09, 2019
high end fashion and apparel for apparel erp solutions

How Apparel ERP Solutions Can Propel Companies into the Digital Future

Applications / ERP

In apparel and fashion, digital is now directly responsible for altering consumer preferences and behaviors, leading to an increase in the demand for customized user experiences.

By Tommy See December 04, 2019

The Sharing Economy and its Impact on Fashion and Apparel

Sustainability in Fashion / Applications / ERP

The sharing economy has disrupted traditional business models to an extraordinary degree.

By Charles Benoualid November 25, 2019
A diverse staff looking for a personalized learning experience tailored to their background and level of expertise

Checklist for Personalizing the Employee Learning Experience

Learning

Here are six useful resources to help you personalize your end-user’s learning experience.

By Natalia Kossobokova November 18, 2019
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    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
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    • Telesales & Telemarketing
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