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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
Woman wearing eco-friendly fashionable dress made of organic cotton standing in a field

Podcast: What Can Fashion and Apparel Companies Do to be More Eco-Friendly?

Applications / PLM / ERP

In our first podcast episode, CGS explores the sustainability movement in the fashion and apparel industry.

By Natalia Kossobokova September 18, 2019
Woman addressing goals through eLearning

Addressing Goals through Learning - at the Speed of Your Business

Learning

If you’re in the L&D field, you may be no stranger to the “Learning promotes loyalty” headline. L&D leaders are always looking for ways to seamlessly blend learning into career...

By Brandon Linn September 12, 2019
Fashion and Apparel Designers dealing with Product Life Cycle Management

PLM as a System of Record: Enabling Strategic Success for Apparel and Fashion Business

Applications / PLM

With unlimited choices, anytime-anywhere fulfillment and competitive pricing, apparel and fashion brands need to leverage every piece of technology that helps them serve their customers...

By Tommy See September 04, 2019
CGS and Visual Next Speak to Customers at August 2019 Customer Reception in Montreal

CGS and Visual Next Host Their First Combined Customer Event in Montreal

Applications

In May of this year, CGS acquired the business of Visual Next, a leading provider of end-to-end software to apparel, footwear, uniform, and fashion accessory companies.  This week, the CGS...

By Desideria Mastriaco August 27, 2019
Service agent saving the day

10 Memorable Tech Support Stories That Won Customers Over

Outsourcing / Call Center / Tech Outsourcing

Here are some of the most memorable tech support stories from our agents.

By Samir Alam August 22, 2019
Fashion Apparel Designer working on her lastest design

Top 3 Ways to Achieve Maximum Visibility in Your Supply Chain

Applications / ERP / PLM

As a brand’s network of suppliers, partners and customers continues to expand globally and grow more omnichannel focused, businesses have little choice but to ensure greater supply chain...

By Tommy See August 22, 2019

CGS Team Spotlight: Steve Petruk

Outsourcing / Call Center / Tech Outsourcing

It’s no secret that the customer service industry is evolving amidst robotics processing automation, artificial intelligence and cultural changes. CGS wanted to elevate its outsourcing...

By Natalia Kossobokova August 15, 2019
CGS Romania employees donating blood

CGS Romania Hosts Blood Drive

CGS Cares

Over the last six months, CGS hosted multiple blood donation events at their offices in Romania. Thanks to the Ministry’s staff, everything went very smoothly and over 70 CGS colleagues...

By Mira Stanescu August 08, 2019
Employee Going Through Training Remotely

How to Train a Remote Workforce

Learning

Training is such an important part of professional and personal success.  We focus a lot on enablement such as delivering messaging, using our tool stack, customer-facing content, and product...

August 05, 2019
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    • EDI
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    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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