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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
Influencer giving a speech at a corporate learning event

Top 5 Influencers in the History and Future of Corporate Learning

Learning

Learning and development (L&D) is central to human history and plays a huge role in shaping the modern workplace – from the correspondence-based shorthand courses created by Caleb...

By Natalia Kossobokova August 01, 2019

How to Build an AI & Human Hybrid Solution for the Best Customer Experience

Outsourcing / Call Center
An interview with Customer Experience and AI expert Adrian Swinscoe
By Natalia Kossobokova July 30, 2019
Tetris Building Blocks with Gaps Between Them

How to Stay in Sync with Your Learner to Close Learning Gaps

Learning

Dissatisfied with a lack of training or growth opportunities or burdened by additional job-related responsibilities due to insufficient staffing, employees are facing workplaces with lower...

By Andrea M. Pampaloni July 25, 2019
A couple discussing - System Requirements of Going Wholesale

Understanding the System Requirements of Going Wholesale

Applications / PLM / ERP

The retail industry’s expansion from brick-and-mortar to digital is nearly complete. According to a study by Salesforce and Publicis Sapient, 87% of all product searches now begin online. In...

By Tommy See July 22, 2019
A view of the Chilean skyline with the city and mountains in the background

Channel Partners in LATAM: Relationships, Not Technology, Drive Growth

Channel Enablement

From Mexico to Chile, Latin America is comprised of 46 countries—each having distinct cultures and needs when it comes to technology. While the gross domestic product (GDP) of Latin America...

By Timothy Gilbert July 17, 2019
Man standing in front of an augmented reality mirror at a store showing the prices of the items he is trying on

Winning the Engagement Revolution for Fashion and Footwear Brands and Retailers

Applications

At this year’s three-day event, we had the special privilege of hosting several noteworthy guest speakers such as Bernard Baumohl, the Chief Global Economist at the Economic Outlook Group,...

By Samir Alam July 15, 2019
3d printed shoe - the future of shoe and apparel design

Fashion & Apparel Experts Highlight Supply Chain and Retail Trends at INSIGHT 2019

Applications

At the 2019 BlueCherry® user conference, CGS hosted an executive panel titled: “How CEOs are Navigating the Fashion & Apparel Industry.” The panel featured industry leaders with decades...

By Natalia Kossobokova July 11, 2019

5 Tips For a Partner Enablement Reboot

Channel Enablement

If you head up a channel partner program or oversee your company’s strategic alliances, you’re in a great position to add leverage to your company’s growth plans. However, many in your...

By Joshua Feinberg July 08, 2019
Fashionable influencer taking a selfie with her new stylish sunglasses on

7 Trends Every Fashion and Apparel Retailer Needs to Know

Applications / ERP / PLM / CGS

Highlights from Ilse Metchek’s Speech at the 2019 CGS INSIGHT BlueCherry® User Conference

By Samir Alam June 27, 2019
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