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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

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Increase Sell-Through and Inventory Turns with Integrated Planning

Applications

According to the CGS Supply Chain and ERP Trends Survey, 82% companies are now seeking growth by leveraging their own eCommerce platforms as compared to 54% who are looking to grow in other...

By Tommy See March 21, 2019

Predict Demand and Supply Needs with Integrated Supply Chain Analytics

Applications

Traditional supply chains weren’t built with today’s globalized system in mind.

By CGS Applications Team March 18, 2019

MyDyer Fuels Growth with an End-to-End ERP and PLM Solution

Applications

The fundamentals of good business never change. Manufacturers and retailers have the same goals – to increase sales and improve margins while delivering exceptional customer experiences.

By CGS Applications Team March 12, 2019

The Most Disruptive Trend in IT for 2019

Tech Outsourcing

CGS recently surveyed IT industry leaders as part of an annual IT & Technology Trends Report to understand their top technology concerns for 2019. As a result of this research, “Data...

By Natalia Kossobokova March 07, 2019

5 Types of Cyber Attacks and How to Prepare for Them

Tech Outsourcing / Outsourcing

2018 began with the cryptojacking hack of over 4,000 websites and ended with a month-long series of attacks on ISP and internet infrastructure by hackers of purportedly Chinese origin. These...

By Samir Alam February 27, 2019

How to Propel Productivity with Augmented Reality

Learning

As the technology landscape changes, global workplaces are finding more immersive and enriching ways to share and scale knowledge, augmented reality (AR) technology provides employers with...

By Natalia Kossobokova February 26, 2019

Top 10 Twitter Influencers to Follow if You’re a Chief Learning Officer

Learning

Learning and development are no longer optional investments. For the modern enterprise, L&D plays a critical role in retaining and developing a valuable workforce.

By CGS Learning Team February 25, 2019

CGS Volunteers at Local Pet Shelter in Tampa

CGS / CGS Cares

The CGS office in Tampa, FL participated in an animal shelter event with Hillsborough County Animal Services last month.

By Natalia Kossobokova February 21, 2019

5 Do's and Don’ts for Corporate Innovation Programs

Learning

Like all well-intended employee initiatives, striking a balance between the art and the science, or the emotional incentives and organized logistics of our programs is an ongoing struggle....

By Brandon Linn February 19, 2019
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    • United Kingdom Retailers
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