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Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Learning and Development feedback for ROI

Feedback as Proof of ROI: Best Practices for Using Qualitative Data to Complement L&D ROI

Learning

Learning professionals are more focused on quantifiable data and business KPIs because executives expect ROI. However, qualitative evaluations can still provide important and useful insights...

March 07, 2018
cybersecurity for the cloud, cybersecurity services, cybersecurity consulting

Cybersecurity Steps to Avoid Storms in the Cloud

Tech Outsourcing

Hackers are using many methods to attack cloud websites while companies are rushing to secure their systems. Whether your organization’s systems are hosted in-house, or the cloud, security...

By Matt Hosburgh February 23, 2018
consumer goods supply chain and cyber attacks

Why the Consumer Goods Supply Chain is a Target for Cyber Attackers

Tech Outsourcing

Today, all industries are targets for cyber attackers, even consumer goods companies. End consumers are more at risk than ever, and protecting their data is essential to many companies...

By Matt Hosburgh February 23, 2018
Omnichannel Best Practictes, Fashion Commerce Software, Fashion Technology, Retail Technology

Omnichannel Fulfillment Best Practices for Apparel/Fashion Brands and Retailers

Applications / ERP

Multichannel is no longer sufficient to meet the demands of today's consumers. Only omnichannel creates the same satisfying experience across all channels. Learn the best practices for...

February 21, 2018
blockchain technology, blockchain in fashion

Blockchain's Impact on the Apparel and Fashion Industry

Applications / ERP

Imagine the possibility of tracking a garment from the material used to make it, to its purchase. That’s the promise of blockchain, a concept revolutionizing how business is done in supply...

February 07, 2018
INSIGHT 2018 CGS

INSIGHT 2018 - CGS’s Annual Fashion, Apparel and Consumer Goods Customer Event

Applications / CGS

CGS's annual BlueCherry users' conference, INSIGHT takes place March 11-15. Fashion, apparel and consumer goods professionals will have 4 days to learn about trends and technology that will "...

February 02, 2018
Customer Experience Resolutions,

5 New Year’s Resolutions for Improving Your Customer Experience

Call Center / Outsourcing

Make this the year of improving your customer experience. Find insights from leading customer care, service and experience experts to kick-start your efforts.

January 23, 2018
Continuous development, learning and development, video based learning

Video: Digital Corporate eLearning with Continuous Development

Learning

Continuously developing small pieces of content is a major shift from the outdated way of building massive learning programs first, then waiting to gauge the effectiveness of an entire...

January 01, 2018

Video: Learn How to Outsource Your Call Center

Call Center / Outsourcing
By Tauseef Muhammad January 01, 2018
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    • EDI
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    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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