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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

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Video: Best Practices for Apparel Brands Transitioning to Wholesale

Applications
By Tauseef Muhammad January 01, 2018
email spoofing and phishing

Phishing & Spoofing eMail Checklist

Tech Outsourcing

Email spam filtering is far better than it used to be, but the best way to defend yourself against phishing and spoofing is to be alert to potential fraud and know how to spot a malicious...

December 29, 2017
retail industry, retail store planning, designer checking clothing inventory

What is Assortment Planning?

Applications / ERP / PLM

Assortment planning is important for retailers and manufacturers supplying them. Integrated planning allows rapid reaction, manages complexity, and helps retailers get ahead of the curve. ...

By Tommy See December 07, 2017

Podcast: The Inspirational Entrepreneur Success Story Behind CGS

CGS

CEO Phil Friedman was recently interviewed for “The Tech Blog Writer Podcast.” The Podcast shares inspired tech startup stories and interviews with tech leaders, entrepreneurs and innovators...

November 28, 2017
retail shopping, consumer shopping, fashion brands, fast fashion, unified commerce

Ten Business Processes to Jolt the “Concept to Consumer” Journey

Applications / ERP / PLM

Converging product, partner and customer journeys into one system is a must-have in today’s fashion industry. We identified the Top 10 core processes to get all of these moving parts in sync...

By Tommy See November 20, 2017

15 Fashion Tech Business Conferences you Should Attend

Applications

Connecting fashion retailers with technology innovators cultivates a symbiotic relationship wherein a flow of ideas is generated and shared between them. 

November 19, 2017
security breaches, IT security, cybersecurity, cyber crime

Security Breaches: What can SMBs do to prevent and respond?

Tech Outsourcing

Today it seems that not a month passes without another major cyber-security breach. If large companies like Equifax are at risk, how can SMBs hope to prevent cyberattacks? 

November 17, 2017
cyber criminals motives, cyber crime, IT security, cybersecurity

What are the motives behind cyber-attackers?

Tech Outsourcing

Do you know who is targeting you and why? What are they after? The answers will help determine what you need to protect and it will help prioritize your strategies in a meaningful way. 

By Matt Hosburgh November 13, 2017
cyber security, cyber attack, cyber hacker, computer hack, IT security, IT services

Cybersecurity Should be at the Top of Every CEOs Priority List

Tech Outsourcing

It’s only a matter of time until your organization is targeted, which is why CEOs need to make cybersecurity a top priority to ensure their business thrives.

By Matt Hosburgh November 10, 2017
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    • EDI
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    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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