Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Cybersecurity Should be at the Top of Every CEOs Priority List
It’s only a matter of time until your organization is targeted, which is why CEOs need to make cybersecurity a top priority to ensure their business thrives.
What SMBs Can Do To Protect Themselves From a Cyber Attack
A big company can settle claims and invest in new infrastructure when a cyber attack occurs. What can SMBs do to stay in business and protect themselves from cyber attacks?
Real Applications of AR and VR in Learning
Virtual reality (VR) and augmented reality (AR) are trends transforming Learning and Development with improved outcomes, greater efficiency, and reduced training costs.
Top 6 Trends in Video Based Learning for 2018
Video learning has taken center stage in the last three years, and the perception of video in L&D has shifted from an “expensive, nice-to-have” to “new normal.”
Microlearning 101: What It Is, Suggested Use Cases and Great Examples
Knowledge nuggets, bite-sized modules, learning vignettes, micro trainings, module refreshers -- regardless of the name, microlearning is used in all kinds of global organizations.
HR Analytics: A Case for Leveraging Small Data in a Big Data World
In a world fixated on big data as a driver for business transformation, “small data” is becoming increasingly important for providing greater individualization and personalization.
Mobile Technologies Changing the Way Fashion Companies Do Business
In today’s retail and apparel industries, mobile technologies are vital to the success of both new and established fashion companies.
CGS Featured in Apparel Magazine's Fall Buyer's Guide
CGS was featured in the latest Buyer’s Guide from Apparel Magazine. The guide helps brands stay on top of changes and innovative software solutions for the apparel industry.
Remediation Policy or Reconsider Mediation Entirely?
Having a solid remediation plan will help your company prevent viruses and cyber attacks, as well as recover from them faster. Do you know if your current system is enough?