Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
How Fashion Brands Should Use Instagram: 7 Tips Everyone Should Know
7 tips and tricks to help fashion and apparel brands reach more customers and build a stronger connection with their Instagram and social media audiences.
The 7 Most Innovative 3D Printed Fashion Items
7 fashion items that were innovatively created using 3D printing technology.
How Do Learning Programs Lead to Stable Business Growth?
Learning and Training Programs: creating a culture of learning is a valuable investment that optimizes productivity and builds loyalty.
Manufacturing in America: The Real Benefits and the Drawbacks of Reshoring
As manufacturing in the U.S. continues to increase, manufacturers must consider increases in production, labor issues, trade, factory conditions, costs and so much more.
Finding Your Perfect Fit with Shop Floor Control
With lead times constantly shortening, and consumers expecting the same level of inventory and service, companies must put in place an IT infrastructure that enables cross channel visibility...
Top 3 Tech Support Challenges and What You Can Do About Them
In a survey conducted by IDG TechPulse, 7% of respondents reported themselves not facing any major issues. The other 93% were not so fortunate. Here is what they are faced with.
IT Insights: 6 Benefits of the CIO Dashboard
Want to know what allows CIOs and other executives to gain greater insight into their IT infrastructure and it's performance? Here are some of the top benefits.
Four Ways CFOs Can Add Value to IT Strategy
Several things are required from the modern CFO. Here are four essential areas where a CFO can add value to IT strategy.
The 7 Tools Every Company Needs in an Onboarding Template
61% of Learning and HR leaders are actively seeking experts who can help them craft an effective onboarding strategy. How can your business keep up?