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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

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Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Peter Drucker

3 Peter Drucker Quotes to Guide Your PLM Initiative

Applications / PLM

Embarking on a new PLM implementation initiative can be a daunting task. To help inspire you to push your company forward, we've pulled three quotes from business management pioneer Peter...

June 30, 2015

5 Tips to Ensure BPO Will Help Grow Your Business

Call Center / Outsourcing

In order to implement BPO, you need to know your business and its needs. These five tips will ensure that the BPO plan you put in place will make the difference you want to see.

By Mike Mills June 30, 2015

7 Customer Experience Do’s and Don’ts

Outsourcing / Tech Outsourcing

Customer experience Do's and Don'ts to attract and retain customers now and in the future.

By Seon Barbera June 29, 2015

Harnessing Change: Educating the Millennial Workforce

Learning

Learning programs can be the key to retaining valuable employees, so why aren't all companies investing in foolproof business learning programs?

By Leor Hofman June 16, 2015

The Runway is Clear: Cloud Projects for Fashion and Apparel Firms

Outsourcing / Tech Outsourcing

If you haven't started your journey to the cloud, chances are your competitors have. Discover why cloud projects are perfect for fashion and apparel firms. 

By Frank Bianchi June 11, 2015

Retail Assortments: What Are They and Are They Worth Using?

Applications / ERP / PLM

Assortments have only come into play within the last decade, but the concept is already raising many questions.

By Bob Fately June 08, 2015

PLM: What to Look For and Why Your Company Needs It

Applications

PLM (Product Lifecycle Management) as a tool for manufacturers, wholesalers and brands in the fashion, apparel and consumer lifestyle products industries.

By Seon Barbera June 04, 2015

PLM Expert: CGS's Paul Magel Discusses the PLM Launch

Applications / PLM

CGS's Paul Magel, President Business Applications and Technology Outsourcing Division, sits down to discuss the launch of the new PLM product and its features. 

By Camille Stokes June 04, 2015

Retail Omnichannel: Everything You Need to Know

Applications / PLM / ERP

Omnichannel is the new buzzword in the technology industry, but why is it so important for companies? Find out here.

By Camille Stokes May 15, 2015
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    • EDI
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    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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