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Contact Us

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More

How to Outpace Customer Demand with Technology

Outsourcing

Technology has become an integral part of customer service, especially in the hospitality and retail industries. 

By Camille Stokes May 08, 2015

Infographic: How is Enterprise Learning Driving Change, Innovation and Outcomes

Learning

Read about 15 trends within enterprise learning that just might surprise you.

By Carmen Petro May 07, 2015

6 Characteristics of Companies Embracing Continuous Innovation

Learning

Want to know how businesses are able to continuously transform themselves? Here are six characteristics. 

By Elizabeth Woodward April 28, 2015

Top 5 Ways to Navigate Dynamics AX

Applications

Here are 5 tips and tricks to help you easily navigate Dynamics AX.

By Myriam Petitpierre April 21, 2015

How to Drive Measurable Results with Your Mobile Learning Program

Learning

Create a mobile learning program that your customers will respond to.

April 21, 2015

Infographic: How Key Decision Makers are Choosing the Right Call Center Outsourcing Partner

Outsourcing / Call Center

Choosing the right call center outsourcing partner is essential to your business' success.

By Seon Barbera April 21, 2015
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    • Merchandise Planning
    • Warehouse Management System
    • EDI
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    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
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    • Technical Support
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    • Telesales & Telemarketing
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