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Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More

Applications, ERP

Time is money: increase supply chain speed and agility with digital transformation

In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...

Read More
Financial Planning in Healthcare

The Future of Financial Planning in Healthcare: How BPO is Revolutionizing the Industry

Outsourcing

In the ever-evolving landscape of healthcare, financial planning is a critical component that can make or break an organization.

By Ray Miskiewicz February 05, 2024
Supply Chain Spending in Tight Budgets

Supply Chain Spending in Tight Budgets

Applications / Shop Floor Control

In these times of weak consumer demand and high interest rates, corporate belts are tightening.

By Michael Penchansky, V.P. of Global Business Development & Manufacturing Solutions, CGS, Inc. February 01, 2024
AI the Future of Work

NEW FRONTIER IN FUTURE OF WORK (REVISITED)

Augmented Reality

The workforce of the future is more diverse, dispersed, and digital than ever.

January 30, 2024
The Key to Successful ERP implementation

The Key to Successful ERP Implementation for Fashion Companies

Applications

According to McKinsey's annual State of Fashion Report for 2024, the

By Molly Puckett - VP, PMO & Consulting at CGS January 25, 2024
Outsourcing local vs offshore

Local vs. Overseas Outsourced Technical Support

Tech Outsourcing / Outsourcing

Thanks to dramatic improvements in remote IT capabilities, today's businesses can choose between onshore and offshore support.

January 24, 2024
Image of woman on laptop on city street information highway

3 Practices for L&D Digital Transformation

Learning

In the aftermath of a global disruption, organizations are realizing the increased importance of employee experience, connectivity, upskilling and capability building.

January 23, 2024
Making Home Goods eComm thumbnail

Making Home Goods eComm More Efficient

Applications

Home fashions are flying off the proverbial endless aisles of the Internet at a strong pace.

January 18, 2024
Retail Trends & Supply Chain Tips

2024: Retail Trends & Supply Chain Tips

Applications

What does 2024 have in store for retailers, brands, and their manufacturing partners, and how can your supply chain perform its best?

By Kathleen S.C. Heberger January 11, 2024
best-practices-of-multilingual-call-center-services

Best Practices of Multilingual Call Center Services

Call Center / Outsourcing

Language and cultural barriers are among the most prevalent

December 22, 2023
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    • EDI
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    • United Kingdom Retailers
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