For the
When McDonald's global learning and development team ran into a technical issue that would have disabled
Few enterprises have included pandemics in their business continuity planning in the past. However, it’s a sure bet that most will do so
Toshiba Global Commerce Solutions (TCGS), a subsidiary of Toshiba TEC Corporation with over 2,000 employees, offers comprehensive POS
CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR
The way we do business is different now because of COVID-19. No matter your industry, it’s likely that social distancing measures and
There are approximately 3 million customer service reps in the U.S. and millions more around the globe. Most of these representatives work
Prior to the pandemic, meeting customer expectations was the most important operational initiative for field service teams; this was
The COVID-19 pandemic has transformed commerce, forcing companies to bring new technologies to the table that serve changing customer
For service operations centered organizations, the ability to continue providing essential services during the Covid-19 global pandemic
In a fast-paced and distributed world, essential deskless workers cannot rely on manual, slow and risky processes. During the COVID-19
CGS is leading a panel discussion at EWTS Everywhere, the industry’s leading enterprise wearable technology summit.
In a digital-first world, the 7,000+ CGS specialists on the frontline are more important than ever. We invest in best-in-class contact
