Customer Service Tip of the Week: Provide Lunch

Your employees mean a lot to you so take some time to show them you care. It is the small things that hard working employees appreciate when it comes to being recognized by their supervisors. Very often, it is the non-monetary gestures that will go a long way and keep your staff content. 

Companies that make customer service a priority create and uphold a set of standards that all agents should follow as to give customers an impeccable and uniform experience. Every business is different but we have identified a few customer service tips that can be used with any company and will be sharing one every week.

Monthly Lunch 

Studies show that 49% of employees who are fed at work are more productive. There is also a 150% potential ROI on providing lunch as a perk for your team. Who doesn't love free food in recognition of a job well done? If your budget allows, provide lunch for your employees once a month. This does not have to be anything extravagant or fancy; it can be as simple as a pizza party. The point of this lunch will be to show your employees that they are appreciated and valued by their supervisors. Many companies who have started feeding their employees are seeing higher retention and satisfaction rates with 54% more likely to stay at their job and 70% more likely to recommend their company as a great place to work.

References

http://www.entrepreneur.com/article/240985