Outsourcing
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The Importance of Training and Certification in Channel Enablement
Sep. 03, 2024Find the best way to leverage your valuable data for creating effective training, scripts and ways of presentation delivery and take your sales to the next level
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5 Sales Tactics That Close More Deals
Sep. 03, 2024Personalizing the customer experience can deliver five to eight times the ROI on marketing spend and lift sales 10% or more. This article will introduce you to 5 sales tactics that will help you...
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Understanding the Total Value of BPO Relationships
May. 07, 2024Globalization demands that organizations stay competitive and agile. This has never been clearer than the past couple of years.
CGS BPO Team -
7 Motivational Business Quotes to Get Your Head Back in the Game
May. 01, 20247 must-read motivational business quotes to help you get focused and stay motivated at work.
Seon Barbera -
Why Better Customer Experience Is Associated With Higher Revenue
Apr. 15, 2024Customer experience (or CX, for short) is a relatively new concept, but it’s become one of, if not the, key focus for many businesses over the last few years. It’s a major undertaking – one which...
Matthew Klein
