Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Read More
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Read More
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Read More
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
3 Tips for Managing Work Stress In the Digital Age
Work can be very stressful but luckily we have 3 tips for you that will help you manage your stress and be more productive.
Internet of Things: Why It's About the Business Use Case
To get real business value and drive revenue from big data, analytics, and Internet of Things (IoT), it is critical to understand the business use case.
How to Find a Job in the Digital Age
Looking for a job can be difficult and stressful. Today's business environment requires you to be able to navigate through a digital environment to get the job that will be perfect for you....
6 Workplace Hot Topics and Trends
The top workplace topics and trends that businesses and employees should be talking about.
Huffington Post: CGS's Take on Training Boomers for Success
Baby boomers in the work force has been a topic of discussion for years. CGS's VP of Learning, Doug Stephan shares his views on the matter.
How Enterprise Learning Can Drive Revenue
CGS discusses the correlation between a company's learning program and revenue as well as its overall success.
Ashley Madison Hack: Why CIOs Should be Concerned
The Ashley Madison hack surfaced questions around online privacy and data security that CIOs, CTOs and organizations everywhere need to address.
How to Stop Your Work-Related Back Pain
Work related back pain is an issue for a lot of us but many people don't know the small things that they can do to vastly improve the pain.
How to Increase Your Efficiency at Work: 12 Tips
Do you want to be more efficient at work? These 12 steps should help you become more organized and productive.