Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
Applications, ERP
Time is money: increase supply chain speed and agility with digital transformation
In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
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In today’s fast-paced and unpredictable markets, supply chain speed and agility are competitive advantages. This is particularly true...
Top 10 Priorities for CIOs
In today's tech based environment, CIOs tend to have a lot on their plate. Here are 10 priorities that affect CIOs lives the most.
5 Reasons to Attend the 2015 BlueCherry Linkup Event
The 2015 BlueCherry Community LinkUp Event enables BlueCherry users to gain valuable market insights, make industry connections and learn how to optimize your software.
9 Easy Ways to Relieve Stress at Work
Looking for ways to relieve stress at work? Check out these 9 quick and easy ways to do just that without even having to leave your job site.
How Wearable Technology Can Help Your Business
While wearable technology is still a novice idea among consumers, many businesses that have implemented the technology are seeing a dramatic and positive change.
5 Ways Technology Can Improve Call Center Efficiency
Big data has been a term stirring up buzz in industries worldwide but what does it really mean? Here is how big data can be used to better serve your customers.
The Sky Is Blue for Cloud Technology - Leave Your Umbrella Home
How to overcome the fear of losing control, security and operational change to reap the benefits of cloud technology and become a more agile, nimble and flexible organization.
How Mobile Technology is Helping the Healthcare Industry
North America has seen major changes in healthcare trends due to Obamacare. The industry is learning to adapt through the use of mobile technology and digital connectivity.
21 Motivational Business Quotes to Read Now
21 motivational quotes from some of the greatest leaders and innovators that will improve the way you work.
3 Innovations to Streamline Your Storefront
CGS explains how digital can help your company innovate their storefronts and create a competitive advantage.