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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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Top 10 Tenets of Today's Customer Service

Outsourcing / Call Center

With customer service always evolving, and managers needing to stay up to date on the latest trends, here are 10 tenets to show your customers you care. 

By Camille Stokes October 26, 2015

Top 7 Quotes to Motivate You at Work

Outsourcing

We collected the 7 best motivational business quotes to help you stay focused at work. #Breakfastbites

By Seon Barbera October 23, 2015

How Does Outsourcing Contact Centers Improve the Bottom Line?

Outsourcing / Call Center

With BPO and IT outsourcing taking off, many would argue that the most attractive reason to partner with third-party providers is cost savings. 

By Camille Stokes October 23, 2015

How to Achieve Success with an Enterprise Learning Program

Learning

Help your company achieve business success by elevating your learning programs. 

By Camille Stokes October 14, 2015

6 Shocking Mobile Statistics You Never Knew!

Outsourcing

Mobile technology in business is on the rise. CGS shares 6 shocking statistics about mobile technology that you may have overlooked. 

By Camille Stokes October 09, 2015

Customer Service Tip of the Week: Listen

Outsourcing

CGS Customer Service tip of the week discusses listening.

By Camille Stokes October 07, 2015

Customer Service Tip of the Week: Feedback

Outsourcing

CGS Customer service tip of the week is: allow your customer to provide feedback.

By Camille Stokes October 06, 2015

Mission Impossible: Finding the Right ERP System

Applications / ERP

Finding the right ERP system inspired by conversations with prospects and customers about their businesses. 

By Bob Fately September 29, 2015

How the Rise of IT Spending Can Help Your Company

Outsourcing

IT spending is steadily increasing year to year. Find out how your company can capitalize on this industry trend.  

By Camille Stokes September 28, 2015
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    • Enterprise Resource Planning (ERP)
    • Product Lifecycle Management (PLM)
    • Shop Floor Control
    • B2B eCommerce
    • Merchandise Planning
    • Warehouse Management System
    • EDI
    • Business Intelligence
    • Quality Control Management
    • eCommerce Integration
    • FAQs
    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
    • 365 for Professional Services
  • Business Process Outsourcing
    • Help Desk
    • Technical Support
    • Customer Support
    • Telesales & Telemarketing
    • Back Office Support
    • Finance & Accounting
    • AR for Field Services
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    • End-user Support
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