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Contact Us
Line status factory illustration

Are Off-standard Events Decreasing Your Manufacturing Productivity?

Shop Floor Control / Applications

Everyone knows time spent on non-value-added activities is counterproductive, but just how bad is it for your bottom line?

June 09, 2021
Businessperson with tablet and sales data

3 Channels to Enable Future Partnerships

Channel Enablement
Are you responsible for channel enablement at your company?
June 08, 2021
Illustration of call center operations 24 7 365

Using BPO Metrics to Create Stronger BPO Partnerships

Outsourcing / Tech Outsourcing

In the age of the customer, contact centers cannot afford to provide anything short of top-notch customer service.

By CGS BPO Team June 08, 2021
Apparel industry workers and timeclock

Incentive Pay Tools Drive Fair Pay Practices and Productivity Gains

Shop Floor Control / Applications
Image by Mengxin Li, CC BY-NC-ND 3.0 US
June 03, 2021
Rethink your content for the future of work image

3 Blended Learning Approaches to Upskill and Reskill Employees

Learning
Rethink Your Content for the Future of Work
June 02, 2021
Illustration of laptop with five star customer reviews

5 Ways to Improve Customer Satisfaction and Retention

Call Center / Outsourcing

Customer satisfaction and retention continue to give organizations trouble. Here are some solutions.

By Eric Lancaster June 01, 2021
Rethink your content for the future of work image

3 Blended Learning Strategies Using Mixed Reality

Learning / Augmented Reality
Rethink Your Content for the Future of Work

This blog is part 1 of a two-part series. Watch for more blended learning examples in Part 2.

May 25, 2021
Young fashion designer works on tablet

PLM Maturity Assessment and Steps to Scale Up

PLM / Applications

Many retail, apparel and fashion businesses are looking for ways to leverage digital processes to a greater extent.

By Tommy See May 24, 2021
Executive at desk with tablet and computer

20 Quotes on Digital Transformation for C-Suite

Tech Outsourcing / Outsourcing

Updated in May 2021

Warren Buffett, Chairman and CEO of Berkshire Hathaway, has said that digital transformation is a fundamental reality for businesses today.

May 21, 2021
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