Skip to main content
  • Contacteaza-ne
  • Blog
  • Cariere
  • +40-21-527-0000
Select Language
CGS
  • Home
  • Produse
    • Suită BlueCherry
      • planificarea resurselor intreprinderii
      • PLM
      • Control Shop Floor
      • eCommerce B2B
      • Planificare Omnichannel
      • Logistica
      • EDI
      • Business Intelligence
      • Managementul controlului calității
      • integrarea eCommerce
      • United Kingdom Retailers
    • Invățare
      • eLearning
      • Diferite Solutii de Invatare
      • Training Asistat de Instructor
      • Formare Serviciu Consultanta
      • Learning Talent Solutions
      • Cicero
      • AR for Learning
    • Business Process Outsourcing
      • Soluții Help Desk
      • Suport Tehnic
      • Suport Clienți
      • Telesales & Telemarketing
      • Back Office Support
      • Financiară și Contabilitate
      • AR for Field Services
      • AR for Customer Service
      • Outsourcing FAQ
    • Externalizarea Tehnologiei
      • Monitorizare si Mentenanta la Distanta
      • Infrastructura Companiei
      • Dezvoltare Aplicatii si Mentenanta
    • Microsoft Dynamics
      • AX pentru Retail
      • AX pentru Professional Services
    • Augmented Reality (NEW!)
      • AR for Field Services
      • AR for Customer Service
      • AR for Learning
    • Channel Partner Enablement
  • Soluții
    • Industry
      • Fashion Apparel Footwear
      • Asistenta Medicala
      • Retail & Hospitality
      • Tehnologie & Telecomunicatii
      • Uniform Industry
    • Role
      • Finante
      • Capital Uman
      • Tehnologia Informatiei
      • Productie & Fabricatie
      • Proiectarea & Comercializarea Produsului
    • Business Need
      • Alinierea IT cu Prioritatile Afacerilor
      • Digital Technology Transformation
      • Empower Virtual Teams
      • Cresterea Fidelizarii Clientilor
      • Solutionarea Provocarilor OmniChannel
      • Incorporarea mai Rapida a Angajatilor
  • Despre Noi
    • Despre Noi
    • Cultură şi Oameni
    • Leadership
    • Cariere
    • Corporate Social Responsibility
    • CGS Expert Videos
    • Parteneri
    • Știri corporative
  • Resurse
    • Resurse Generale
    • Studii de Caz
    • Rapoarte & ebooks
    • Fashion Retail Supply Chain
    • Enterprise Learning
    • Contact Center Support & Outsourcing
    • Channel Partner Enablement
    • Augmented Reality
  • Home
  • Products
    • Supply Chain Management
      • BlueCherry Suite
      • Enterprise Resource Planning
      • Product Lifecycle Management
      • Shop Floor Control
      • B2B eCommerce
      • Merchandise Planning
      • Warehouse Management System
      • EDI
      • Business Intelligence
      • Quality Control Management
      • eCommerce Integration
    • Learning
      • Learning
      • eLearning
      • Blended Learning Solutions
      • Instructor Led Training
      • Learning Consulting Service
      • Learning Talent Solutions
      • AR for Learning
    • Business Process Outsourcing
      • Business Process Outsourcing
      • Help Desk
      • Customer Support
      • Technical Support
      • Back Office
      • Channel Partner Enablement
      • Finance & Accounting
      • Telesales & Telemarketing
      • AR for Field Services
    • IT Services Outsourcing
      • IT Services Outsourcing
      • Managed Cloud Services
      • Managed IT Services
      • IT Project Support
      • Application Development & Maintenance
      • Cybersecurity Services
    • Microsoft Dynamics 365 (formerly AX)
      • 365 for Retail
      • 365 for Professional Services
    • Augmented Reality NEW!
      • AR for Field Services
      • AR for Learning
  • Solutions
    • By Role
      • Information Technology
      • Finance
      • Human Capital
      • Production & Manufacturing
      • Product Design & Merchandising
    • By Industry
      • Fashion Apparel Footwear
      • Healthcare
      • Retail & Hospitality
      • Financial Services & Insurance
      • Technology & Telecom
    • By Business Need
      • Empower Virtual Teams
      • Align IT with Business Priorities
      • Digital Technology Transformation
      • Increase Customer Loyalty
      • Meet Omnichannel Challenges
      • Onboard Employees Faster
  • About
    • Who we are
    • Culture and People
    • Leadership
    • Partners
  • Resources
    • General Resources
    • Success Stories
    • Case Studies
    • Whitepapers
    • Infographics
    • Reports & ebooks
    • Webinars & Events
    • Corporate News
    • Datasheets
    • Blog
    • Augmented Reality
  • Contact Us
  • Careers
Contact Us
Man using virtual assistant on smartphone

Top 4 Customer Service Tech Investments for 2021

Call Center / Outsourcing / Tech Outsourcing

The pandemic is accelerating technology investments across most business units and functions.

February 08, 2021
Close-up of sewing machine with seamstress in background

Shop Floor Control, CSR and Sustainability

Shop Floor Control / ERP
Shop Floor Control and the Circular Economy
February 04, 2021
CGS staff Romania pose for photos

CGS Romania Helps Others During a Challenging Year

CGS Cares

The past year was challenging on many levels. The global pandemic has changed how we work, how we socialize and how we function overall.

By Mira Stanescu February 02, 2021
Positive customer experience CX smiley face good rating

Balancing CX, Security and Costs Are Top Goals for 2021

Outsourcing / Call Center
Top 5 business goals for call center providers for 2021
February 01, 2021
BPO provider needs for 2021, call center and security

BPO Provider "must-haves" for 2021

Outsourcing
Enhanced security and tech capabilities top the list for COVID impacted clients
January 28, 2021
Scientist with Virtual Reality Headset interacts with holographic interface

14 FAQs: A Beginner’s Guide to Evaluating AR, MR, and VR Solutions for Enterprise Workplaces

Augmented Reality / Learning

Between the challenges of remote work introduced by the pandemic and the accelerating technological progress that’s affecting every facet of the economy, businesses are looking towards...

By John Himes January 13, 2021

Four Use Cases for Augmented Reality in Medical Education

Augmented Reality / Learning

 

 

January 12, 2021
Hand holding tablet with AR maintenance application

AR Technology Helps Organizations Recover From COVID

Augmented Reality / Outsourcing

The COVID-19 pandemic created massive challenges for both individuals and organizations alike.

By John Himes January 07, 2021
Using Augmented Reality to Digitally Transform Frontline Support in the Post-COVID Era

Using Augmented Reality to Digitally Transform Frontline Support in the Post-COVID Era

Augmented Reality / Outsourcing

While there are promising signs of an end to the COVID-19 pandemic, the scale of business implications show no signs of waning as we turn the corner into 2021.

By James Kobielus December 23, 2020
  • Load More
Sign Up for the Newsletter
Connect with us
CGS
DRIVING FUNDAMENTALS®
1 (212) 408-3800
  • Suită BlueCherry
    • planificarea resurselor intreprinderii
    • PLM
    • Control Shop Floor
    • eCommerce B2B
    • Planificare Omnichannel
    • Logistica
    • EDI
    • Business Intelligence
    • Managementul controlului calității
    • integrarea eCommerce
    • United Kingdom Retailers
  • Microsoft Dynamics
    • AX pentru Retail
    • AX pentru Professional Services
  • Business Process Outsourcing
    • Soluții Help Desk
    • Suport Tehnic
    • Suport Clienți
    • Telesales & Telemarketing
    • Back Office Support
    • Financiară și Contabilitate
    • AR for Field Services
    • AR for Customer Service
    • Outsourcing FAQ
  • Externalizarea Tehnologiei
    • Monitorizare si Mentenanta la Distanta
    • Infrastructura Companiei
    • Dezvoltare Aplicatii si Mentenanta
  • Invățare
    • eLearning
    • Diferite Solutii de Invatare
    • Training Asistat de Instructor
    • Formare Serviciu Consultanta
    • Learning Talent Solutions
    • AR for Learning
    • Cicero
  • Company
    • Our People
    • Leadership
    • Contact Us
    • Resources
    • Corporate Social Responsibility
    • Careers
CGS 2025, All Rights Reserved
  • Carieră
  • Privacy Policy
  • Terms & Conditions
  • Cookies Policy