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Contact Us
Customer Service and Data Privacy

Customer Service and Data Privacy

Outsourcing

Will the global pandemic change the way consumers feel about data privacy?

Privacy confusion

June 08, 2020
VUCA, managing volatility, uncertainty, complexity and ambiguity

Managing VUCA: How Ready Are You?

Learning

Experts tell us Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) is the new normal. How can you prepare for the future when you don't know what's coming?

May 28, 2020
Customer Service Demands in light of Covid-19

How to Meet Customer Service Demands in light of Covid-19

Outsourcing / Call Center

The coronavirus pandemic is having far-reaching effects, not just today but well into the foreseeable future. “This is actually a fundamental reset. It’s not just an economic event.

May 27, 2020
How to Prepare Your Supply Chain for e-Commerce Growth

How to Prepare Your Supply Chain for e-Commerce Growth

Applications

While so many variables are in flux right now, one thing is for certain: e-commerce sales continue to grow.

By Tommy See May 26, 2020
Expand collaboration capabilities in PLM to accelerate retail growth

Expand collaboration capabilities in PLM to accelerate retail growth

PLM / Applications

For too long the full promise of digitized PLM solutions has been under-realized by all but a few brands and retailers.

By Theo Rose, Principal at Applied Retail Transformation May 15, 2020
Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing Improves Staff Efficiency and Patient Care

Outsourcing / Call Center
For Health Providers and Medical Device Companies During Covid-19 and Beyond
April 23, 2020
A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

A Digital Business Continuity Strategy For Financial Services Companies Coping with Covid-19

Learning / Outsourcing / Call Center

The COVID-19 pandemic is not only a major health crisis, it’s also an economic one.

April 22, 2020
the optimization of supply chain operations

Three Strategies to Mitigate Supply Chain Risk

Applications / ERP / PLM

For two decades, the optimization of supply chain operations has rightly been viewed as essential for the retail and manufacturing industries.

By Tommy See April 21, 2020
How to use technology for remote work (AR, Social, Mobile,  		Video)

5 Ways to Get the Most Out of Technology for Remote Work

Learning / Outsourcing

How to use technology for remote work (AR, Social, Mobile, Video)  

By Maria Umbsaar April 20, 2020
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