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Contact Us

Reaction to the 2019 CGS Learning Trends Report: 4 Stats to Help L&D Navigate the Future

Learning

They say the definition of insanity is doing the same thing over and over again, expecting a different result. If that is true, then we may all be well and truly crazy in L&D. This was my...

By Lori Niles-Hoffman April 17, 2019

The History of CGS’s Application Solutions Division

Applications

How the fashion industry’s BlueCherry® software solution got its start

By Natalia Kossobokova April 15, 2019

How to Keep your Data and Company Information Safe

Tech Outsourcing

Want tips on how to keep your data and the company's information safe? Here are some best practices from CGS Chief Information Security Officers (CISO) Ibrahima Mbaye.

By Ibrahima Mbaye April 10, 2019

CGS Celebrates Its 35th Anniversary

Applications / Learning / Outsourcing / CGS Cares

Employees look back on some of their favorite memories at CGS as well as their significant milestones

By Natalia Kossobokova April 08, 2019

The Origin Story Behind CGS

Applications / Learning / Outsourcing

How a Soviet immigrant created a U.S. company of over 7,000 employees in 35 years

By Natalia Kossobokova April 02, 2019

How to use Customer Data to Personalize your Enterprise Training Programs

Learning

Data that tells you what is working in your customers’ experience of your brand, products, and or services; data that shows you where your customers experience delight, pain, and frustration...

By Jessica Farquhar Campbell April 01, 2019
how customer experience can drive efficiency

3 Things That Drive Efficiency in Customer Experience

Outsourcing / Call Center / Tech Outsourcing

Customer experience has been heralded as a new differentiator in the CGS 2019 BPO Look Ahead Report. The results point out that CEOs should focus on improving the overall customer experience...

By Christine Crandell March 25, 2019

Increase Sell-Through and Inventory Turns with Integrated Planning

Applications

According to the CGS Supply Chain and ERP Trends Survey, 82% companies are now seeking growth by leveraging their own eCommerce platforms as compared to 54% who are looking to grow in other...

By Tommy See March 21, 2019

Predict Demand and Supply Needs with Integrated Supply Chain Analytics

Applications

Traditional supply chains weren’t built with today’s globalized system in mind.

By CGS Applications Team March 18, 2019
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