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Pokémon in the Conference Room: The Impact of Pokémon Go and AR on Corporate Learning

Learning

Pokémon Go is a runaway success—one whose popularity will have repercussions that go further than the Pokémon gym, even beyond the realm of gaming to affect somewhat more staid sectors like...

By Matthew Klein August 04, 2016

Reinventing Retail: The Role of In-Store Technology (Part 2)

Outsourcing / Applications

In order to bridge the digital to physical gap and provide a truly memorable customer experience, retailers must leverage in-store technologies. In other words, eCommerce won't disintegrate...

By Matthew Klein August 01, 2016

Reinventing Retail: The Impact of Mobile Shopping (Part 1)

Applications / Outsourcing

In part one of this two-part blog series, let's take a look at how consumer technologies - mobile devices, specifically - have changed shopping forever.

By Matthew Klein August 01, 2016

Top 5 Apparel Manufacturing and Supply Chain Trends to Watch

Applications / ERP

New technologies and advances in data and analytics capabilities are changing the apparel and fashion manufacturing and supply chain landscapes more rapidly than ever before.

By Ida Piker July 28, 2016

How Cloud Won: Why Cloud Beats Out On-premises Infrastructure for Most Businesses

Tech Outsourcing

Businesses aspiring to keep up are shifting to Cloud infrastructure, which can grant them greater security, timeliness, and more sophisticated features.

By Ida Piker July 27, 2016

19 Customer Experience Influencers You Need to Follow Now

Call Center / Outsourcing
Follow these 19 customer experience influencers to improve your customer service and engage consumers with CRM and other tools.
By Ida Piker July 27, 2016

16 Learning and Training Influencers That You Should Be Following on Twitter

Learning
HR professionals must follow these learning and training influencers to improve the education, development, and skills of employees.
By Ida Piker July 26, 2016

Have It Your Way: The Rise in Consumer Customization

PLM / Applications

Advanced technology such as 3D scanners and recommendation software is now allowing customers to purchase personalized and custom-made products. 

By Ida Piker July 25, 2016

8 Ways to Create Brand Loyalists: How to Win and Retain Customers

Applications

From branding to CRM to social media, here are eight ways to win and retain brand-loyal customers.

By K. Hawkins July 19, 2016
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