Forgettable customer interactions translates into forgettable brand reputation. Here are some ways that you can create good customer experiences, avoid bad memories and put a rest to...

Technology changes rapidly, but apparel and fashion industry trends change even faster. Discover some key steps to guide your ERP selection strategy. 

Could your business benefit from outsourcing? Many people may be surprised by the answer. Discover the top 7 reasons companies will turn to outsourcing in 2016.

Social media has opened new avenues for companies to interact with customers. Defining a clear strategy for social customer service may seem complicated, but it comes with a world of...