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Contact Us

6 Shocking Mobile Statistics You Never Knew!

Outsourcing

Mobile technology in business is on the rise. CGS shares 6 shocking statistics about mobile technology that you may have overlooked. 

By Camille Stokes October 09, 2015

Customer Service Tip of the Week: Listen

Outsourcing

CGS Customer Service tip of the week discusses listening.

By Camille Stokes October 07, 2015

Customer Service Tip of the Week: Feedback

Outsourcing

CGS Customer service tip of the week is: allow your customer to provide feedback.

By Camille Stokes October 06, 2015

Mission Impossible: Finding the Right ERP System

Applications / ERP

Finding the right ERP system inspired by conversations with prospects and customers about their businesses. 

By Bob Fately September 29, 2015

How the Rise of IT Spending Can Help Your Company

Outsourcing

IT spending is steadily increasing year to year. Find out how your company can capitalize on this industry trend.  

By Camille Stokes September 28, 2015

What is the Future of Information Exchange?

Call Center / Outsourcing

CGS explores the future of information exchange including personalization, omnichannel and advances in technology for big companies. 

By Amanda Moreno September 25, 2015

Customer Service Tip of the Week: What's Your Name?

Outsourcing / Call Center

CGS offers customer service tips that will help your company exceed in the industry.

By Camille Stokes September 21, 2015

How to Leverage Technology for a Better Retail and Hospitality Customer Experience

Outsourcing / Call Center

How retail and hospitality companies are seeing increased success from embracing new technologies for a superior customer experience in a digital age.

By Seon Barbera September 18, 2015

Most Interesting Facts About Social Media That You Never Knew

CGS

CGS shares some of the most interesting facts and stats about social media that you probably never knew.

By Amanda Moreno September 18, 2015
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