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Contact Us

What is the Future of Information Exchange?

Call Center / Outsourcing

CGS explores the future of information exchange including personalization, omnichannel and advances in technology for big companies. 

By Amanda Moreno September 25, 2015

Customer Service Tip of the Week: What's Your Name?

Outsourcing / Call Center

CGS offers customer service tips that will help your company exceed in the industry.

By Camille Stokes September 21, 2015

How to Leverage Technology for a Better Retail and Hospitality Customer Experience

Outsourcing / Call Center

How retail and hospitality companies are seeing increased success from embracing new technologies for a superior customer experience in a digital age.

By Seon Barbera September 18, 2015

Most Interesting Facts About Social Media That You Never Knew

CGS

CGS shares some of the most interesting facts and stats about social media that you probably never knew.

By Amanda Moreno September 18, 2015

3 Tips for Managing Work Stress In the Digital Age

CGS

Work can be very stressful but luckily we have 3 tips for you that will help you manage your stress and be more productive.

By Amanda Moreno September 11, 2015

Internet of Things: Why It's About the Business Use Case

Outsourcing / Tech Outsourcing

To get real business value and drive revenue from big data, analytics, and Internet of Things (IoT), it is critical to understand the business use case.

By Frank Bianchi September 08, 2015

How to Find a Job in the Digital Age

CGS

Looking for a job can be difficult and stressful. Today's business environment requires you to be able to navigate through a digital environment to get the job that will be perfect for you....

By Amanda Moreno September 04, 2015

6 Workplace Hot Topics and Trends

CGS

The top workplace topics and trends that businesses and employees should be talking about.

By Camille Stokes September 03, 2015

Huffington Post: CGS's Take on Training Boomers for Success

Learning

Baby boomers in the work force has been a topic of discussion for years. CGS's VP of Learning, Doug Stephan shares his views on the matter. 

By Camille Stokes September 01, 2015
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