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cloud

Moving Your ERP to the Cloud – Now the Path of Least Resistance

Tech Outsourcing / ERP

Executives understand the benefits of moving ERP and other business management applications to the cloud, but one unexpected benefit is revitalized innovation.

By Frank Bianchi May 20, 2016

IT Downtime: How to Calculate the Costs and Control the Risks

Tech Outsourcing

Is server downtime costing your business millions in lost revenue? Calculate your IT downtime costs and learn how RMM can help to control outages.

May 18, 2016

What is Apparel Lean Manufacturing? How New Tech Can Streamline Your Garment Business

Applications / ERP

Apparel Lean manufacturing, also referred to as lean production, is a systematic approach to achieving highly efficient garment or apparel factory production through the elimination of waste...

By Seon Barbera May 16, 2016

The Value of Interaction: How to Humanize Your Gamification or Digital Learning Strategy

Learning

When it comes to L&D, find out where eLearning alone misses the mark and see how building culture and learning strategies that include strong human interaction can positively impact...

By Carmen Petro May 13, 2016

Move Over Millennials: Why Brands Need to Care About Generation Z

CGS / Outsourcing

Generation Z is rapidly overtaking the millennial generation as the most valuable group for brands and marketers to target. Learn their key characteristics and the best way to engage them....

By Christine Kitson May 13, 2016

Quality Customer Care or Cutting Costs: Why Not Both?

Outsourcing / Call Center

Can you provide top-notch customer service without breaking the bank? It might be easier than you think. Find out how to increase quality care without increasing costs.

By Christine Kitson May 11, 2016

How Retailers Use Social Media to Predict Consumer Demand

Applications / ERP

Social media data can be used to anticipate and predict consume demand, enabling retailers to optimize and streamline their buying processes while strengthening relationships with customers...

By Seon Barbera May 10, 2016

The 5 Most Epic Customer Service Fails of All Time

Call Center / Outsourcing

In the age of customer-centricity, the idea of a customer service snafu going viral is nothing short of a nightmare scenario. Here are five epic customer service fails that we can all learn...

By Seon Barbera May 06, 2016

7 Key Traits of an Effective IT Leader

Tech Outsourcing / Outsourcing

How to become a successful and effective IT leader that uses technology to strategically grow the business in the age of digital and customer experience.

By Seon Barbera May 05, 2016
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